[Hiring] HR & Payroll Specialist @GoGlobal

Role Description

We are looking for a hands-on Payroll Specialist/HR Local Representative to support our Taiwan operations. This role combines end-to-end payroll execution with on-the-ground HR support, acting as the key local contact for employees and clients. You will ensure payroll accuracy, statutory compliance, and deliver a seamless employee experience while supporting HR operations in Taiwan within a global environment.

Roles & Responsibilities

• Payroll Responsibilities
  • Process payroll accurately and on time for all employees in Taiwan
  • Maintain payroll systems, records, and employee data
  • Calculate wages, benefits, deductions, and statutory contributions
  • Ensure accurate and timely generation and distribution of payslips
  • Submit payroll-related statutory payments (tax, social security, etc.) within deadlines
  • Handle year-end payroll processes including annual tax filings
  • Identify and resolve payroll discrepancies and issues
  • Prepare payroll reports for internal and client review
  • Ensure compliance with Taiwan labor laws and payroll regulations
  • Maintain strict confidentiality of payroll data
• HR Local Representative Responsibilities
  • Act as the primary HR point of contact for employees and clients in Taiwan
  • Support onboarding and offboarding processes, ensuring a smooth employee experience
  • Provide guidance on HR policies, employment terms, and local labor regulations
  • Handle employee queries related to HR matters, payroll, and benefits
  • Support employee lifecycle processes including documentation and record-keeping
  • Stay updated on Taiwan labor law changes and advise internal stakeholders
  • Assist with benefits administration (insurance, statutory registrations, etc.)
  • Support local compliance requirements and audits where necessary
  • Provide on-the-ground support such as:
    • Bank account setup assistance
    • Medical insurance coordination
    • Office/admin support if required
  • Act as an escalation point for employee and client concerns
  • Support HR and business teams on ad hoc projects

Qualifications

• 3+ years of experience in HR and/or payroll in Taiwan
• Strong knowledge of Taiwan labor laws and statutory requirements
• Experience in payroll processing is essential
• Background in Employer of Record (EOR), HR consulting, or multinational companies is a plus
• Strong attention to detail and problem-solving skills
• Ability to manage sensitive information with confidentiality
• Good communication skills in Mandarin and English
• Able to work independently in a fast-paced environment
• Other ad hoc tasks as per management advice

Benefits

• Flexible work arrangements, including fully remote options
• Opportunities for career growth and development
• Collaborative and supportive global team environment
• Focus on sustainable growth and long-term success

Company Description

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

• Business & Corporate Services provided:
  • Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
  • HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
  • Finance Solutions: Accounting & Tax