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Human Resources
HR Operations Generalist
@Akumin
[Hiring] HR Operations Generalist @Akumin
Mar 29, 2025 - Akumin is hiring a remote HR Operations Generalist. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As an HR Operations Specialist you will play a key role in supporting employees and managers across the organization by handling a variety of HR processes within a fast-paced service center environment. You will be responsible for managing Leave of Absence (LOA) requests, Workers' Compensation (WC) cases, Tier 1 Employee Relations (ER) inquiries, onboarding and offboarding processes, compliance audits, and HR projects. The HR Operations Specialist ensures smooth HR operations while delivering excellent service to employees and managers.
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Employee Lifecycle Management:
- Oversee onboarding and offboarding processes, ensuring all required documentation, system updates, and compliance requirements are met.
- Act as the primary point of contact for new hires, providing guidance on policies, benefits, and company culture.
- Coordinate with IT and facilities teams to ensure seamless setup and deactivation of employee access and equipment.
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Leave of Absence (LOA) & Workers' Compensation (WC):
- Process and track LOA requests, ensuring compliance with company policies and federal/state regulations (FMLA, ADA, PDL, etc.).
- Serve as a liaison between employees, managers, and third-party administrators for leave-related inquiries.
- Support Workers' Compensation case management by coordinating with employees, insurance carriers, and internal stakeholders to ensure timely claim processing and return-to-work plans.
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Employee Relations (Tier 1):
- Provide first-level support for HR-related inquiries, including policy interpretation, workplace concerns, and basic conflict resolution.
- Escalate complex employee relations matters to HR Business Partners or the appropriate internal teams.
- Maintain accurate documentation of employee interactions and case resolutions.
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Compliance & Audits:
- Assist in HR compliance audits, ensuring adherence to federal, state, and local employment laws.
- Maintain accurate and confidential employee records in HRIS and document management systems.
- Support HR policy updates and ensure consistent application across all locations.
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Projects & Process Improvement:
- Participate in HR projects, including process improvements, system enhancements, and employee experience initiatives.
- Identify opportunities to streamline HR operations and enhance service delivery.
- Assist in training managers and employees on HR processes and best practices.
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General Manager Support:
- Provide HR guidance to managers on routine matters, including performance management, policy interpretation, and workplace concerns.
- Support HR initiatives that enhance manager effectiveness and team engagement.
- Serve as a trusted resource to help managers navigate employee issues within HR guidelines.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- Equivalent work experience will be considered.
- 2+ years in HR operations, shared services, or a similar role within a service center environment.
- Proficiency in HRIS (e.g., Workday, SAP, or UKG), case management systems, and Microsoft Office Suite.
- Familiarity with LOA regulations (FMLA, ADA, PDL), Workers' Compensation laws, and HR best practices.
- Strong problem-solving ability, excellent communication skills, and a high level of attention to detail.
- Ability to provide a positive employee experience while balancing business needs.
- Comfortable working in a fast-paced environment with evolving priorities.
Requirements
- The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit.
- The employee will be exposed to a strong magnetic field.
- May be exposed to blood/body fluids and infectious disease, communicable disease when interacting with patients, environmental hazards such as exposure to noise, and travel.
- More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients.
- Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Benefits
- Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Human Resources
Human Resources
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
