[Hiring] HCM Advisor V @Hanger

Role Description

Hanger, Inc. is seeking a senior, hands-on HCM Advisor to support our Human Capital Management (HCM) systems and processes. This role plays a key executional role in the implementation, optimization, and ongoing support of our HCM platform, with a strong focus on technical configuration, data management, and workflow enhancements. The ideal candidate brings deep functional and technical expertise in HCM systems and a collaborative mindset to drive operational excellence across the employee lifecycle. This role partners closely with the Senior HCM Advisor and cross-functional stakeholders to translate business requirements into effective system solutions.

Your Impact

Implementation Phase

• Configure Fast Formulas to support in-scope HCM modules (Core HR, Recruiting, Talent, Compensation, Payroll, Absence Management, Time & Labor).
• Configure and support integrations with internal and third-party systems for in-scope HCM modules.
• Develop reports and data extract solutions to support smooth data conversion and accurate reporting for in-scope HCM modules.
• Configure organizational structures within the HCM system.
• Support payroll audit, reconciliation and parallel testing activities.
• Configure workflows to streamline approvals and notifications across HR processes.
• Execute system configuration activities, ensuring alignment with business requirements and compliance standards.
• Support release management, including testing, documentation, and deployment coordination.

Post-Implementation Support

• Provide ongoing technical support for the HCM application, including troubleshooting, enhancement and updates, patching, and user support.
• Support the creation and tracking of Service Requests (SRs) for system issues and enhancements.
• Maintain documentation including configuration workbooks, technical designs, and support procedures.
• Maintain and optimize workflow configurations to adapt to evolving business needs.
• Maintain Fast Formulas, reports, integrations, and workflows.
• Develop data extract routines for audits, analytics, and operational reporting.
• Participate in release management cycles, ensuring smooth transitions and minimal disruption.
• Support incremental system configuration updates and deployment of new technical objects in response to policy changes or process improvements.

Qualifications

• Bachelor’s degree in computer science, information systems, or related field.
• At least 12+ years of experience in systems with an emphasis on HR technologies (e.g., Oracle HCM Cloud, Workday, SAP SuccessFactors).
• Proven experience in HCM configuration, workflow design, reports, integrations and data management.
• Advanced proficiency in SQL, and other Fusion tools required to design, develop and deploy scalable technical solutions.
• Strong analytical and critical thinking skills.
• Demonstrated ability to rapidly learn and adopt new technologies and respond effectively to evolving business needs.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Requirements

• Excellent communication skills, with experience executing technical solutions to drive business outcomes.
• Hands-on experience with Oracle HCM Cloud (Fusion) architecture and configuration, with a strong understanding of end-to-end HCM data models, employee lifecycle events and effective dating.
• Deep expertise in one or more Oracle HCM Cloud modules, with working knowledge across Core HR, Recruiting, Talent, Absence, Time & Labor, Compensation, and/or Payroll modules.
• Demonstrated experience with Fast Formulas, configuration of eligibility profiles and rules, lookups, value sets, DFFs/EFFs, Actions & Reasons, approval and security profiles.
• Experience with data conversions and ongoing data loads, mass updates and bulk corrections (e.g., to support reorganizations), error handling, HDL/HSDL development and execution.
• OTBI/BI Publisher reports, including XML; experience supporting Workforce analytics, compliance, audit, and reconciliation reporting.
• Knowledge of BPM workflow configuration, approval routing, Oracle Journeys configuration and task orchestration, notification and alert framework setup.
• Experience supporting inbound and outbound integrations (HCM Extracts, REST/SOAP APIs, file-based loads), with an understanding of Oracle HCM integration patterns and middleware concepts; skilled in troubleshooting integration and data interface issues.
• Understanding of role-based security design, including roles, privileges, data security policies, and access controls.
• Provide production support, issue resolution, and root-cause analysis, with the ability to drive resolution across configuration, data, integrations, and security layers.
• Strong command of release management processes, participation in quarterly update readiness, regression test planning, and testing procedures.
• Ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently.
• Customer service skills, including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude.
• Knowledge of Oracle Redwood UI design framework is highly preferred.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs - Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest