[Hiring] Employment Law & HR Business Partner @RBS

Role Description

Join us as an Employment Law & HR Business Partner. This is an excellent opportunity to deliver a relationship managed service to a portfolio of valued clients within our Business Banking segment in Employment Law & HR consultancy.

You’ll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high quality client interactions and experiences. As a key member of our team, you’ll be recognised for building trust and long term sustainable value for our clients and colleagues. While this is a remote first role, you'll be expected to travel throughout Scotland. This role comes with a car allowance.

What you'll do:

• Deliver excellent service to your portfolio of clients through face to face meetings or video, telephone, and email channels.
• Implement a proactive contact strategy to understand client needs and provide commercial and profitable advice.
• Encourage clients to adopt and use Mentor’s digital and self-service channels where appropriate.
• Deliver new business growth through referrals, networking, and business generation activities.
• Lead new business prospect meetings, business networking, and relationship building with your internal and external network and new client lead referrals.
• Work collaboratively with our Consultancy Delivery team to ensure services are delivered in line with client expectations and timescales.
• Proactively manage client retention and renewal pricing conversations for your own portfolio and in support of others.
• Maintain a fully up to date contact strategy plan, focusing on developing new business income and achieving agreed income goals.
• Support other clients as well as your own, and colleagues with complex technical issues.

Qualifications

• CIPD or equivalent degree level employment law or HR qualification.
• Strong client focus.
• Extensive experience in a role relating to employment law, employment relations, or HR.
• Background in dealing with the provision of advice for complex matters.

Requirements

• Extensive experience of identifying client needs, identifying risks, and prioritising recommendations.
• Ability to identify and lead business solutions, bespoke service offerings to clients, and provide commercial price quotes.
• Excellent time management skills and a flexible approach to serve clients at times that meet their needs.
• Strong communication and interpersonal skills.
• Experience in managing a portfolio of clients and meeting business requirements.

Benefits

• Car allowance.
• Remote first working environment.

Company Description

General company description goes here.