[Hiring] Employee Relations Investigator @sephora.com

Role Description

The Employee Relations team acts as a bridge between employees and Sephora with the intent to support the overall employee experience. Through functioning as a neutral resource, the ER team serves to drive consistency and fairness, assess workplace culture, investigate escalated concerns such as workplace discrimination, retaliation, or harassment and provide consultative support. The ER team will continue to support all employees with mediation, dispute resolution, assess the business climate and recommend strategies to consistently improve upon the employee experience at Sephora.

Reporting into the Sr. Employee Relations Investigator, this role will handle employee relations issues, investigations, and provide subject matter expertise for employee concerns across Retail and Field Support Center (Corporate). Additionally, the ER Investigator will stay current on employment laws, regulations, and best practices to ensure the integrity and effectiveness of investigations.

What You’ll Do

• Conduct thorough investigations into allegations of company policy violations with varying levels of complexities across Sephora US (Retail, Corporate, and Distribution Centers).
• Make recommendations and provide guidance with respect to corrective action, separations, performance management, policy interpretation, leave of absence, accommodations, and other complex and sensitive employment matters.
• Support internal ER projects/initiatives as needed.

Working Conditions

• Remote
• Travel up to 5-10%
• Ability to handle cases across multiple US regions/time zones and Business Units

What You’ll Bring

Experience

• Complex Workplace Investigations including Executive Level (Retail and Corporate required) – 5+ years
• HR and ER experience in Corporate and Retail Environments – 5+ years

Education

• Bachelor’s Degree

Certification and Licenses (Preferred)

• Juris Doctor, Association of Workplace Investigators

Competencies and Skills

• Workplace Investigations
• Strong Written and Verbal Communication
• Executive Presence
• Mediation/Conflict Resolution
• Interpersonal Relationship Building
• Ability to Influence across Functions/Business Groups

What You’ll Get

The annual base salary range for this position is $99,025.00 - $131,765.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

Benefits

• Health: Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth: We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance: You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth: Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks: Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support: Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.