[Hiring] Employee Engagement & Communications Specialist @First Advantage
Apr 03, 2025 - First Advantage is hiring a remote Employee Engagement & Communications Specialist. 💸 Salary: unspecified. 📍Location: Philippines.
Role Description
We are seeking a dynamic and motivated Employee Engagement & Communications Specialist to join our Customer Care team. In this pivotal role, you will facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness. The ideal candidate will have a passion for fostering a positive workplace culture and possess strong communication skills to effectively convey key messages across various organizational levels.
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Facilitate Engagement Activities:
- Organize and implement engagement initiatives within the Customer Care department to promote team cohesion, morale, and overall employee satisfaction.
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Cross-Functional Collaboration:
- Work closely with leadership and various departments to assess the impact of engagement activities and analyze financial costs associated with these initiatives.
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Generate Impactful Communications:
- Develop and disseminate clear and engaging communications related to key announcements, new activities, and other relevant updates within the Customer Care team.
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Communications Calendar Management:
- Collaborate with key stakeholders to create, maintain, and adhere to a formal communications calendar that ensures timely and consistent messaging across the organization.
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Feedback and Improvement:
- Gather feedback from employees regarding engagement initiatives and communications, using this data to recommend improvements and enhancements.
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Reporting:
- Prepare regular reports on engagement activities and communication effectiveness, providing insights and recommendations for leadership.
Qualifications
- High school diploma or equivalent required; additional education in communications, marketing, or a related field is a plus.
- Minimum of 2 years of experience in communications, employee engagement, or a related field.
- Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with the ability to create professional documents and presentations.
- Strong written and verbal communication skills, with the ability to tailor messages for diverse audiences.
- Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Proven ability to work collaboratively in a team environment and build relationships with stakeholders at all levels.
- A proactive approach to problem-solving and a passion for enhancing employee engagement and communication strategies.
Requirements
- Minimum of a High School Diploma; additional education in communications, marketing, or a related field.
- 2+ years of experience in communications, employee engagement, or a related field, demonstrating a track record of successful initiatives.
- Experience in managing engagement initiatives and communications within a corporate or organizational setting, showcasing the ability to drive positive employee experiences.
- Work Schedule is 8 PM – 5 AM PHT (night shift).
Company Description
United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
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| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Apr 03, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
