[Hiring] Director, Talent Management @Payoneer

Role Description

This role leads the design and stewardship of Payoneer’s performance‑management operating system — the full framework for how we set goals, assess performance, develop talent, and make data‑informed people decisions that drive Payoneer’s business forward. It is one of the most strategically leveraged and cross‑functional positions within the People organization.

Rather than maintaining existing processes, this role is responsible for evaluating, reimagining, and elevating how performance and talent management operate across a global, remote workforce spanning 100+ countries. The first year will require strong execution, but long‑term success depends on a systems thinker with a designer’s mindset — someone who can build for today while architecting what comes next.

This position reports directly to the VP of Talent Development and is part of the People Leadership Team. It carries significant visibility with the CPO, CEO, and leaders across the organization.

What you’ll do

• Designing and operating a full performance management system, including goal setting, continuous feedback, anytime feedback, 360 reviews, quarterly check‑ins, formal 1:1 frameworks, talent reviews, AI coaching, performance ratings, and year‑end cycles
• Leading and facilitating talent reviews and succession planning processes
• Driving and standardizing promotion processes while strengthening culture‑building initiatives
• Developing and maintaining leveling guidance and job architecture frameworks
• Delivering and scaling company‑wide and manager training and enablement programs
• Facilitating live workshops, manager forums, focus groups, and calibration sessions
• Partnering and co‑designing solutions with HRBPs, functional leaders, and business teams
• Creating and executing communication campaigns that drive employee understanding, buy‑in, and action
• Building and interpreting reporting and analytics tied to business outcomes
• Collaborating cross‑functionally with Talent Development, Leadership Development, Onboarding, and Career Pathing teams

Qualifications

• 8–10 years of progressively responsible experience in Talent Management, HR, Learning & Development, Organizational Development, or related People functions
• Senior-level ownership of company-wide talent management processes, with a track record of building and evolving programs from the ground up (not simply inheriting and maintaining them)
• Proven ability to partner closely with executive leadership and influence at the senior level
• Demonstrated experience designing and delivering programs across multiple geographies, cultures, and employee populations
• Strong Learning & Development foundation (highly preferred): a clear understanding of how performance management, capability building, and learning ecosystems interconnect
• Experience facilitating live workshops and manager forums, both in-person and virtually, with senior and diverse audiences
• Background in fintech, technology, or high-growth environments strongly preferred

Requirements

• Anticipates impact before launch, considering how a process will land across stakeholders, cultures, edge cases, and unintended consequences—well before it goes live
• Strong sense of quality by design; programs created are thoughtful, coherent, and well-communicated, with both aesthetic clarity and logical rigor
• Range and versatility; ability to write a crisp executive brief, facilitate a high-impact manager workshop, build an OKR or tracking framework, and navigate difficult, nuanced conversations with HRBPs and leaders
• Multiplier; elevates the people around you, shares ownership and credit, and leaves teams stronger and more capable than when you arrived
• Demonstrates signal-over-noise judgment; synthesizes data, stakeholder input, and talent insights quickly and focuses attention on what truly matters
• Brings productive urgency; moves work forward with pace and purpose—accelerating timelines without creating chaos, and doing so in ways others find energizing rather than exhausting
• Shows up with clarity and professionalism; communication is crisp and intentional, reliable and prepared, bringing an optimistic, solutions-oriented presence to interactions

Benefits

• Health insurance
• Disability insurance
• Life insurance
• 401k plan
• Paid-time off
• Sick (and where applicable safe) leave
• Discretionary year-end bonus

Company Description

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers and partners in over 190 countries and territories.