[Hiring] Country Champion @Strada

Role Description

Strada Payroll Delivery Country Champion is a key subject matter expert and leader from the operational team ensuring that compliance and regulatory standards are met, that Strada Cloud Pay (“SCP”) is productive, and it is a competitive solution for the country of responsibility. The SCP Country Champion closely collaborates with, and supports colleagues in Operations, Products, Service Readiness as well as (Pre)Sales and Account Management.

When SCP is fully matured in a country and the focus moves to maintenance and continuous improvement of SCP, the Country Champion may take responsibility for operational delivery of a portfolio of Clients.

Key Responsibilities

• Subject Matter Leader in a country/region for payroll compliance, legislation and local regulations.
• Acting as the key reference point for teams internally on standard payroll service, business process, SCP technology, and compliance matters.
• Pro-actively scanning upcoming changes to legislation and tax laws in their country through various sources.
• Working closely with the Product configuration team to guide their development roadmap.
• Review and analyze current payroll procedures and checklists to recommend changes leading to best-practice solutions.
• Ensure cross-platform compliance and regulatory standards are met.
• Evolve Strada Pay’s competitive market offering in terms of functionality, cost effectiveness and user experience.
• Responsible for driving continuous improvement to SCP in the country.
• Work closely with colleagues in (pre)sales and account management to understand local market requirements.
• Give subject matter expertise and advice to Strada Pay project teams.
• Support solutioning of Client customization requests.
• Work closely with colleagues in operations to understand improvements needed.
• Train “Floor Walkers” in the operations teams.
• Support Floor Walkers to train payroll managers, specialists, and associates.
• Act as the go-to person for areas of subject matter expertise.
• Participate as required in the SCP Steering Committee meetings.
• Take responsibility for managing delivery of payroll services and operational requirements of the client.
• Own overall payroll service performance in terms of timeliness, accuracy, compliance, and cost of delivery.
• Provide operational and service level data to the customer and/or the account director as requested.

Qualifications

• Expert knowledge of processes, policies and regulations within the area of payroll.
• 8-12 years relevant experience administering payroll and HR outsourcing in a corporate environment.
• Bachelor degree or above.
• An ability to collaborate and work in a global, matrixed, fast-paced environment.
• An ability to work independently, a self-starter.
• Someone who naturally takes ownership.
• Fully mastering the fine art of delegation.
• Passionate about ensuring every day is a little better than the previous.
• Excellent written and verbal skills.
• Curious and eager to learn and develop oneself and colleagues.
• An ability to lead and manage a team.
• Knowledge of Workday, SuccessFactors, Oracle HCM.
• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
• Attention to detail.

Benefits

• Health coverage.
• Wellbeing programs.
• Paid leave (vacation, sick, parental).
• Retirement plans.
• Learning opportunities.
• And more.