[Hiring] Contingent HR Assistant @Ansafone Contact Centers

Role Description

This is a contingent HR Assistant position supporting a high volume BPO/call center environment. Due to the nature of the business, staffing and HR support needs can fluctuate daily. As such, this role requires a high degree of schedule flexibility and responsiveness. This is not a company benefits eligible or 1099 eligible role.

We’re seeking candidates who are:

• Willing to work during volume spikes, especially during peak times such as large-scale hiring events, onboarding/offboarding surges or needing additional HR team support.
• Available on a short/limited notice basis, with a 2-3 week notice for most planned events. There are times where unexpected support could be needed and only 24 hours’ notice may be provided.
• Comfortable with inconsistent hours, including weeks with limited or no scheduled work, and others with up to 40 hours in a week.
• Generally must be available between normal business hours of 8:00am – 6:00pm ET.

We are seeking a highly dependable and adaptable Contingent HR Assistant to provide flexible, as-needed support to our Human Resources team. This role is ideal for an HR professional who thrives in a high-volume environment and enjoys stepping in during peak periods, coverage needs, or special projects. This position plays a critical part in maintaining HR continuity and service excellence across key functions.

Why Join Us as a Contingent HR Assistant?

• Experience: Exposure to a variety of HR operations and special projects.
• Contribution: Be part of a high-impact HR team that values excellence, trust, and people-first service.
• Culture: We promote collaboration, integrity, and continuous learning.

Qualifications

• 2+ years of experience in Human Resources.
• Available on a short/limited notice basis.
• Must be willing and able to accept and work at least 90% of the hours offered.
• Working knowledge of basic HR practices and employment laws (FMLA, ADA, wage & hour, etc.).
• Experience using HR systems.
• Strong organizational, communication, and follow-through skills.
• Able to maintain confidentiality and professionalism in all matters.
• Comfortable with flexible scheduling and supporting HR virtually.
• Remote (work from home) experience.
• Must reside in TX, IN, NC, NV, TN, PA, FL.

Requirements

• Preferred in a fast-paced or contact center environment.
• BPO experience.
• Experience using UltiPro/UKG.