[Hiring] Chief People and Culture Officer @Make-A-Wish America

Role Description

The Chief People and Culture Officer (CPCO) leads the overall direction of people practices, services and processes including:

• Talent acquisition
• Talent development and succession/impact planning
• Total rewards/benefits and compensation
• People strategy design and implementation across Make-A-Wish America

This position will design, guide, and implement people initiatives across the extended network of national Chapters in partnership with chapter leadership and chapter/mission advancement. Responsibilities include:

• Development of strategies and practices to promote the organization’s culture
• Attracting, retaining, and motivating top talent
• Integrating new technologies that advance the mission
• Enhancing a strong culture of collaboration, cooperation, belonging, and community
• Serving as a liaison to the National Board of Directors’ Governance, Compensation and Nominating Committee

Qualifications

• Bachelor’s degree in Human Resources, Business Management, or related field required
• Master’s degree in HR, Organizational Development or Business Administration preferred
• 10+ years of increasing responsibility, serving at the senior leadership level
• Success leading progressive and modern HR/people, culture strategies in a complex organization
• PHR/SPHR and/or CCP/CBP Human Resource designation preferred
• Strong knowledge of Microsoft Office applications required
• Nonprofit organization experience preferred

Requirements

• Extensive experience across key HR verticals
• Experience managing People and Culture initiatives in a multi-site, federated structure preferred
• Demonstrated experience leading People strategies, large-scale culture change, and organizational transformation
• Able to influence without direct-line authority
• Outstanding leadership/people management skills
• Strong interpersonal skills
• Excellent business acumen and negotiation skills
• Exceptional written and oral communication and presentation skills
• Application of technology to business settings
• Experience in talent acquisition function and evolving strategies
• Strong knowledge of compensation and benefit programs and compliance issues
• Proven ability to consistently deliver on high-impact commitments
• Demonstrated success leading an organization through complex challenges
• Proven track record for working with an executive leadership team and at the board level
• Demonstrated ability to lead and work collaboratively with cross-functional teams

Benefits

• Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
• Competitive compensation with annual incentive potential
• Health Savings Account and Flexible Spending Account Options
• Health Reimbursement Account fully funded by Make-A-Wish America
• Short Term Disability*, Long Term Disability* and Life Insurance
• Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
• 401(k) Retirement Savings Plan with 5% match after one year of service
• Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
• Time Off: Up to 15 PTO days, 10 Sick Days, 11 Paid Holidays, 2 Volunteer Days after one year of service, 2 Personal Days accrued annually
• Maternity Leave
• Employee Awards and Recognition Programs
• Individual and Leadership Development
• Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets