[Hiring] Benefits and Leave Specialist @Zoom

Role Description

We’re looking for a collaborative and driven Benefits and Leave Specialist to join our PX team. This role supports daily benefits and leave operations to ensure a smooth employee experience, strong vendor partnerships, and accurate program data. You’ll work closely with PX partners, vendors, and employees across the globe to deliver exceptional service and continuous process improvement.

• Reviewing, reconciling, and processing benefits invoices accurately and on time while partnering with Finance and vendors to resolve discrepancies and ensure timely payment.
• Executing employee benefits changes to maintain accurate and compliant records across systems.
• Building and maintaining dashboards to track vendor performance and key metrics, providing insights and recommendations to improve program efficiency and employee experience.
• Maintaining PeopleHub content to ensure employees have clear, accurate, and up-to-date information about benefits and leave programs.
• Collaborating with regional PX partners to support benefits administration and ensure consistency and compliance across countries.
• Responding to employee inquiries and coordinating with vendors to resolve benefits and leave-related issues effectively.
• Identifying and implementing process improvements to reduce manual work and increase the use of AI and other technology.
• Building and maintaining standard operating procedures (SOPs) for all benefits and leave administration processes.

Qualifications

• Hold a Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 2–4 years of experience in HR operations, benefits administration, or leave management.
• Demonstrate strong analytical and organizational skills with attention to detail.
• Simplify complex information for clear understanding.
• Use Excel or similar tools for data tracking and reporting.
• Communicate effectively while applying strong problem-solving skills.
• Apply experience with HRIS systems (Workday) and vendor management.
• Understand U.S. and international benefits and leave practices (not required).

Requirements

• Salary Range or On Target Earnings:
• Minimum: $65,400.00
• Maximum: $158,700.00
• In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value.
• Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
• We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.
• Anticipated Position Close Date: 01/26/26

Benefits

• As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.