[Hiring] Vendor Invoice Escalations Analyst @Amerit Fleet Solutions

Role Description

Amerit Fleet Solutions is seeking a detail-driven, finance-minded Vendor Invoice Escalations Analyst I to own escalated invoice exceptions and vendor-facing resolution across our mobile, on-site, and ERS vendor network. This role sits above our offshore AP operations team (Confiance), which handles first-line invoice matching and routine PO exception processing. You will own what the offshore team can't resolve — escalations, judgment calls, and direct vendor conversations — while also spot-checking offshore output for accuracy and coaching on recurring error patterns.

This is a financial-reasoning role, not a data-entry or QA-checklist role: you need to actually understand how a PO, a dispatch record, and a contracted labor rate should reconcile, and be able to explain — to a vendor, to Accounts Payable, or to Vendor Management — why they don't.

Ideal candidates have a real accounting or finance foundation — not just invoice-processing exposure — and a genuine interest in figuring out why something doesn't reconcile.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, or a related field strongly preferred.
• 3–5+ years of experience in accounts payable, accounting, or a related financial function, with real exposure to reconciliation and financial judgment calls — not solely high-volume processing.
• Experience resolving escalated or disputed invoice, PO, or credit card discrepancies preferred.
• Experience working alongside or overseeing an offshore/outsourced operations team a plus.
• System and data skills to include Excel, Outlook; experience with ERP, AP, or procurement systems a plus.
• Familiarity with AI-powered productivity tools (Co-pilot, Claude, Gemini, etc.) a plus.

Requirements

• Take ownership of invoice exceptions escalated beyond the offshore team's first-line resolution — including complex or ambiguous cases.
• Serve as the direct point of contact with vendors on disputed or escalated invoice discrepancies.
• Spot-check invoice and PO exception resolutions completed by the offshore team.
• Review credit card transactions against supporting documentation.
• Apply financial and accounting fundamentals to match vendor invoices against purchase orders, dispatch records, and contracted labor rates.
• Apply Amerit's no-PO/no-pay standards and help flag where existing escalation thresholds aren't working.
• Monitor invoice aging and exception volume/type by vendor and by offshore vs. escalated resolution.
• Follow and help refine escalation criteria and exception-handling standards.
• Partner with Vendor Account Managers on rate-compliance questions and with Accounts Payable on payment timing.

Benefits

• Competitive Salary Pay - Paid weekly, every Friday! Salary Range: $65,000-75,000 depending on experience.
• Full benefits within 30 days: Medical, dental, vision, prescription drug coverage, life insurance, disability insurance.
• 401(k) match program.
• Paid vacation, holidays, and sick time.
• Commitment to your safety through boot and prescription safety glasses reimbursement.
• Career and learning development with an extensive training program through our Amerit University.
• Employee referral program, up to $1,000 bonus.
• ASE certification program with fee reimbursement and bonus.
• Employee recognition platform that includes opportunities to redeem points for merchandise.
• Employee Assistance Program (EAP).
• 24/7 nurse triage line.
• Employee discounts on cell phone service and entertainment tickets.
• Employee resource groups (ERGs) that foster inclusion.
• Wellness and fitness programs through our providers.