[Hiring] Underwriting Director/Manager, Commercial Habitational @The Baldwin Group

Role Description

The MSI Commercial Habitational Director/Manager will own the strategic growth and profitability of our commercial habitational book, leading a team of new business and renewal underwriters and cultivate long-term relationships with key production sources across the commercial habitational market. This role sets underwriting strategy and appetite, drives new account submissions and profitable binding activity across the team, and is directly accountable for portfolio growth, rate adequacy, and loss ratio performance. The Director/Manager will build and develop underwriting talent, partner with senior leadership on product and distribution strategy, and serve as a key external face of MSI with brokers, agents, and reinsurance partners.

Principal Responsibilities

• Lead, manage, and develop a team of underwriters, including hiring, coaching, performance management, and career development.
• Drive the creation and growth of Commercial Habitational programs with a high degree of autonomy and decision-making authority.
• Set underwriting strategy, risk appetite, and pricing guidelines for the commercial habitational book.
• Underwrite and produce new and complex habitational accounts, including appropriate risk selection, negotiation of terms and conditions, and accurate account pricing.
• Monitor market trends and competitive activity, translating insights into underwriting guidelines and product enhancements.
• Build and maintain senior-level relationships with key brokers, agencies, and reinsurance partners.
• Ensure all issued policies comply with carrier and reinsurance requirements.
• Establish and enforce underwriting guidelines, authority levels, and quality-control standards across the team.
• Partner with senior leadership on business planning, budgeting, and goal-setting for the habitational property unit.

Qualifications

• Bachelor’s degree, preferably in a Business, Economics, Marketing or Engineering field, or equivalent years’ experience.
• 10+ years of Commercial underwriting experience within an insurance carrier, MGA/program administrator, or agency/brokerage.
• Significant E&S commercial underwriting experience required; habitational experience strongly preferred.
• 5+ years of experience directly managing and developing underwriting staff.
• Demonstrated ability to set underwriting strategy and risk appetite.
• Above-average technical aptitude with proven capability to work effectively across multiple systems, tools, and digital platforms.
• Experience working with MS Office (Excel, PowerPoint, Word, Outlook).
• Excellent oral and written communication skills.
• Ability to travel approximately 1-2 times per month to visit agents, brokers, and reinsurance partners.

Requirements

• Ability to demonstrate a sense of urgency to resolve problems and meet broker and market expectations of service.
• Proven ability to work effectively in a remote environment, demonstrating strong self-management and accountability.
• Willingness to travel up to 25% as needed.

Company Description