[Hiring] Transplant Financial Specialist @Moffitt Cancer Center

Role Description

A Transplant Financial Specialist at Moffitt Cancer Center is responsible for analyzing clinical orders and researching complex insurance coverage information to develop financial/payment expectations for prospective Bone Marrow Transplant patients, donors, and families. A Bone Marrow Transplant is a complex and high-cost procedure that results in a need for long-term medical care. Patients and families need extensive financial counseling to make an informed decision about the Transplant process.

• Verification of insurance benefits (including carve-outs and special contracts)
• Developing detailed estimates for the BMT including out-of-pocket expenses during the transplant
• Consideration of long-term non-hospital expenses including prescription drug coverage and other personal expenses
• Acquiring referrals and authorizations for all services within this treatment series
• Communicating regularly with clinical teams and patients throughout the entirety of the process
• Attention to detail is critical, reviewing each patient’s treatment plan and insurance benefits
• Ensuring that all information is accurate, and that pre-certification or authorization is obtained from the payor and/or primary care physician
• High levels of focus, critical thinking, and time management are needed to meet performance goals
• Strong computer and software navigation skills
• Comfortable with medical terminology, including comprehension and research of clinical information
• Organized and thrive in a highly structured environment
• Remain calm under pressure and work comfortably with tight deadlines and competing priorities
• Financial counseling may occur by phone or email communication
• Strong verbal and written communication skills
• Comfortable providing customer service via technology outlets
• Offer compassion and patience, creating a financial guide and support system for patients

Qualifications

• High School Diploma/GED
• Minimum of three (3) years’ experience in data processing, hospital registration, insurance verification, and insurance pre-certification/authorization with a healthcare provider or insurance company required
• Certified Revenue Cycle Representative (CRCR) must have within 6 months of hire; renewal is not required

Requirements

• Strong computer and software navigation skills
• Ability to remain calm under pressure
• Strong verbal and written communication skills
• Organized and able to thrive in a highly structured environment

Benefits

• Salary Range: $20.64 - $31.47
• Commitment to maintaining fair and equitable pay practices
• Regular review of compensation to ensure alignment across the workforce

Company Description

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

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