[Hiring] Specialist, Production Planner @Pearson

Role Description

Reporting to the Lead for Partnership Management and Business Operations, the Specialist for Financial Operations supports accurate, timely, and customer-focused financial operations across ordering, payment, invoicing, reporting, and issue resolution processes. This role helps ensure operational consistency, strengthens financial controls, and supports data-informed decision-making. The Specialist will also collaborate with team members to support the continued modernization and automation of our customer purchasing and invoicing systems.

• Support timely customer ordering, payment, and return processes.
• Create purchase orders and validate and process corresponding invoices.
• Fulfill examination voucher orders, process corresponding payments, and produce voucher usage reports.
• Process refunds, chargebacks, examination fee waiver requests, wires, audits, and bank reconciliations in accordance with established procedures.
• Produce monthly and quarterly financial and operational reports.
• Engage in customer communications and respond to financial operations-related inquiries from the Pearson Customer Contact Center.
• Communicate directly with clients, customers, and partners about outstanding, pending, and upcoming invoices.
• Provide support for the accounting and controls team through data gathering and reporting.
• Collaborate with team members on financial data research and visualization efforts to inform strategic business decisions.
• Support the continued modernization and automation of customer purchasing and invoicing systems.
• Exercise substantial personal responsibility and autonomy.

Qualifications

• Bachelor’s degree—in finance, marketing, or business preferred.
• 2+ years of experience in finance or marketing technology.
• Proficiency with Microsoft Office including Power Query, Oracle (including Oracle iProcurement preferred), Tableau or Power BI; and other systems.
• Strong data analysis and interpretation skills preferred.
• Excellent communication skills, both written and verbal.
• Customer service experience preferred.

Requirements

• Compensation at Pearson is influenced by factors including skill set, experience, and location.
• The full-time salary range for this role is $62,000 – $70,000 annually.
• This position is eligible for Pearson’s annual incentive program.
• Applications will be accepted through November 16, 2026. This window may be extended depending on business needs.