Role Description
Under limited supervision and working remotely, this position is responsible for performing audits (in-person and virtually) on Property / Casualty Commercial Line policies in accordance with company, industry and government rules and regulations to ensure accurate earned premiums, appropriate classifications and exposures. Will primarily audit small and middle market accounts. However, depending on territory, may be required to audit large accounts with Manager/Senior Auditor guidance. All job duties must be carried out in compliance with applicable legal and regulatory requirements.
Responsibilities
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Manage, schedule and conduct physical / virtual audits for selected Commercial Lines policies based on auditable exposures.
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Audit consists of reviewing the insured’s business operations, examining and recording data from financial / business records.
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Evaluate all subcontractor operations and detail exposures according to manual rules.
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Verify claims data.
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Determine and/or develop premium basis and classification in accordance with company, industry and government rules and regulations.
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Manage and schedule territory and inventory to optimize efficiencies, auditor expectations and meet internal and external customer needs.
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Responsible for automobile travel within territory, traveling to insureds (approximately 70-80% of employee’s time).
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Upon audit completion, provide notification to underwriting team of any changes in exposures, business operations, products/services, additional or deleted classifications, locations, entities, new construction, etc.
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With Manager/Senior Auditor guidance, respond to and resolve audit disputes and make appropriate changes to revise audits as needed.
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Compile pertinent facts related to disputes, document and communicate the results of the analysis, and prepare amended audits and submit for billing.
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Resolve test audit disputes for non-National Council on Compensation Insurance (NCCI) states.
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Maintain a positive customer relationship and develop relationships with internal and external customers to provide ongoing technical expertise.
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Utilize automated premium audit work management system, commercial lines automated system and other tools to complete assignments in accordance with established goals.
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Develop, apply, and maintain working knowledge of company premium audit technical policies and procedures and demonstrate an understanding of the property/casualty insurance business.
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May provide mentoring to newly hired auditors.
Qualifications
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Remain informed with all insurance manuals, premium audit manuals, handbooks, guides and related materials.
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Ability to effectively communicate and work independently without direct supervision.
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Demonstrate proficiency in usage of computer tools including: Microsoft Excel, Internet research applications, etc.
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Able to climb stairs and consistently carry 20 pounds.
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Must be able to travel to insureds’ offices on a daily basis within the assigned territory, or outside of the assigned territory depending on inventory levels, which may require overnight travel.
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Must have valid state-issued driver’s license in good standing.
Requirements
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College degree in Insurance, Accounting, Finance or related field is preferred or related work experience desirable.
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Work towards achieving Associate in Premium Auditing 91 (APA 91) and Associate in Premium Auditing 92 (APA 92) is encouraged.
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1 year Premium Audit experience.
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2 years Underwriting experience.
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2 years Accounting experience.
Benefits
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Competitive base salary.
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Incentive plan eligibility at all levels.
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Comprehensive health care plans.
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Retirement savings plan with company match.
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Discounted Employee Stock Purchase Program.
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Tuition assistance and reimbursement programs.
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20 days of paid time off.