Role Description
The Senior Vice President, Revenue Cycle Management is responsible for overseeing the Revenue Cycle Departments operations in collecting outstanding insurance balances, appealing denied claims, and resolving A/R for our clients.
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Provide assistance/resolution to external and internal client inquiries
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Prepare reports or logs as required
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Act as a technical expert in regards to financial class responsibility, to answer questions raised by clients and team members
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Maintain a current working knowledge of all healthcare related issues and regulations especially Managed Care contracts
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Responsible to report any detected trends in payments or denials, as well as procedural problems, to the client. Recommendations regarding the correction of these trends and/or problems should also be reported.
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Learn and comply with organizational and departmental policies and procedures
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Analyze and solve problems quickly and thoroughly
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Establish realistic goals and priorities concurrent with organizational objectives
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Responsible for ensuring that remote client access to is disabled for terminated or transferred employees when applicable in a timely fashion
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Other duties as assigned
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Use, protect and disclose patientsβ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards and enforce such for all direct reports
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Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties for your respective team
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Report any security or HIPAA violations or concerns for your team to the HIPAA Officers in a timely fashion
Qualifications
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BS in Accounting or Finance, MBA and/or CPA highly desirable
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10+ years in progressively responsible financial leadership roles, preferably in acute care setting or comparable revenue cycle management company
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Analytical and problem solving skills, the ability to understand complex reimbursement structures and the ability to apply contractual and governmental regulations to billing processes
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Knowledge of governmental, legal and regulatory provisions related to collection activity
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Knowledge of insurance company practices regarding reimbursement
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Provide support to the Business Development team during the sales process
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Team building and cooperative work environment preferred
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Proficiency in Microsoft Office Suite
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Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential
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Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
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High level of integrity and dependability with a strong sense of urgency and results-orientation
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Excellent written and verbal communication skills required
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Gracious and welcoming personality for customer service interaction
Working Conditions
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Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
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Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
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Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
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Work Environment: The noise level in the work environment is usually minimal.