Role Description
Join PEMCO as a Senior Underwriter-Analyst and move your career forward by making a meaningful impact on our business, agent partnerships, and customers. In this rewarding role, you’ll combine traditional underwriting values and relationship-based responsibilities with data-driven insights to strengthen book, channel, and team results, confidently assess individual risks, and develop and maintain trusted agent relationships that drive profitable growth and retention.
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Build trusted agent relationships and partner with Sales to evaluate, onboard, and manage agent book performance for profitable growth, retention, and strong quality.
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Manage an underwriting territory by assessing individual risks and portfolio trends, addressing risk quality, and delivering responsive service to agents, customers, and stakeholders.
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Use analytics, quality reviews, and stakeholder insights to identify adverse selection, premium leakage, and program gaps, then implement and monitor data-driven solutions.
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Evaluate and improve underwriting processes, workloads, tools, and automation to increase efficiency, accuracy, customer experience, and rating outcomes.
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Serve as an underwriting subject matter expert on complex initiatives, collaborating across Underwriting, Product, and leadership while providing mentorship, quality guidance, and underwriting perspective.
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Model PEMCO’s policies, values, ethics, and brand while supporting recruitment and advancing our mission to Worry Less and Live More.
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Perform other duties as assigned.
Qualifications
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8+ years of progressively responsible personal lines underwriting experience across new and renewal business.
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A customer-first mindset and a talent for building responsive, collaborative partnerships.
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Strong analytical skills to solve complex problems, uncover root causes, and turn data into clear insights and actionable metrics.
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Advanced property and casualty knowledge; proficiency in Excel, Word, PowerPoint, and Outlook; and experience creating and facilitating personal lines learning.
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A bachelor’s degree in business or a related field, or equivalent work experience.
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Chartered Property Casualty Underwriter (CPCU) designation.
Requirements
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Applicants must be a resident and work from one of the following states: WA, OR, OH, IL, NC, SC, FL, TX, or ID with occasional travel to our headquarters, located in Seattle, WA.
Benefits
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Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares.
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Covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
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Eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
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Paid leave programs for benefits-eligible employees in their first year of PEMCO employment, including vacation and eight (8) paid holidays.
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Granted four (4) floating holidays and up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status).
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Paid time off for bereavement, jury duty, and employee volunteering in the community.
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Education Assistance Program after one year of service.
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Scholarship program for children of PEMCO employees after one year of service; children’s birthday gift program.
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Flexible Spending Accounts, Employee Assistance Program, and charitable gift matching.
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Other compensation depending on role, contributions, and performance may include discretionary bonuses and tiered sales commissions and/or incentives.