[Hiring] Senior Manager, Technical Revenue Accounting @Genesys

Role Description

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to help organizations deliver more personalized service, improve operational efficiency, and build stronger customer relationships.

Help build, support, and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

We are looking for a Senior Manager, Technical Revenue Accounting to be based in Europe. This role reports to the Head of Technical Revenue Accounting and partners closely with cross-functional teams (Deal Desk, Legal, Sales, Revenue Operations Accounting, Strategic Finance, Product, and IT) to lead Genesys' most complex EMEA revenue accounting matters.

The Senior Manager will serve as the senior technical accounting lead for high-value, non-standard European transactions and for evaluations of how new and evolving EU regulations affect contract structures, systems, and revenue recognition. This is a highly visible, business-facing leadership role for someone who combines deep ASC 606 expertise with exceptional responsiveness, commercial judgment, and practical problem-solving.

You will be expected to:

• Engage early, move quickly, communicate clear conclusions, workshop and brainstorm workable alternatives real-time, and maintain strong follow-through across urgent deal cycles and regulatory matters.
• Support timely deal execution, audit-ready conclusions, accurate revenue reporting, and scalable growth across a complex EMEA environment.

Qualifications

• Minimum of 7 years of relevant accounting experience, including at least 4 years in a people management or formal team leadership capacity, with hands-on software, SaaS, or technology industry experience.
• Deep expertise in ASC 606 and US GAAP, with demonstrated application to complex SaaS and enterprise arrangements and significant experience preparing and reviewing technical accounting memoranda.
• Recognized professional accounting qualification (e.g., ACA, ACCA, CPA, CA, or equivalent internationally recognized qualification) required.
• Demonstrated experience leading the accounting evaluation of complex, urgent, and highly negotiated transactions in partnership with Deal Desk, Legal, Sales, and Revenue Operations or Accounting teams.
• Exceptional written and verbal communication skills, with the ability to synthesize complex facts, provide clear recommendations, and influence senior Finance and commercial stakeholders.
• Proven people leadership skills, including setting priorities, reviewing high-judgment work, coaching managers and individual contributors, and building accountability across a distributed team.
• Ability to operate independently with sound commercial and technical accounting judgment, attention to detail, and ability to re-prioritize as new items arise.

Requirements

• Bachelor's degree in Accounting, Finance, Economics, or a related field, or equivalent professional experience; prior public accounting / Big 4 experience preferred.
• Experience with EU data, digital, AI, cloud sovereignty, consumer, or sector-specific regulations and their impact on commercial contracts or revenue recognition.
• Experience supporting multinational and cross-border SaaS transactions, including large enterprise or regulated-industry customers in EMEA.
• Experience with Salesforce, contract lifecycle management tools, Zuora RevPro, Workday, or similar revenue recognition and ERP systems, including systems integrations or migrations.
• Demonstrated experience with SOX controls, public-company audit readiness, and leading complex external audit consultations.
• Experience using AI-enabled tools, advanced Excel, or data tools to improve the speed, quality, and scalability of technical accounting processes.

Benefits

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development, and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.