[Hiring] ETF Operations Manager @NaroIQ

Role Description

You sit at the operational core of our ETF platform. You will own end-to-end responsibility for the ETFs we run:

• Smooth product launches
• Day-to-day execution and oversight
• Continuous platform evolution in collaboration with our product team

This is a strongly hands-on role combining investment expertise, market microstructure understanding, operational excellence, and cross-functional execution.

You will gain deep exposure to the full ETF value chain, from investment implementation and market mechanics to operational and technology execution. You will have the opportunity to gradually expand your scope into platform building, process scaling, new strategic projects, and service development.

What You'll Do

Capital Markets

• Own end-to-end ETF delivery across capital markets, portfolio replication, and platform operations
• Implement and continuously improve replication models; execute index rebalances and support advisory mandates
• Own ETF quality monitoring (tracking error/difference, liquidity/spreads, premiums/discounts, order books), run root-cause analyses and implement corrective actions
• Manage creation/redemptions and associated cash flows; oversee daily ETF operations from a portfolio perspective
• Support larger secondary market transactions, produce/interpret trade reporting and support ETF launches

Portfolio Management

• Take investment ownership for assigned ETFs, actively optimizing portfolio construction, risk, and execution to enhance tracking and liquidity
• Execute portfolio replication and rebalancing
• Run daily validation and reconciliation of key data outputs (pricing, holdings, and reference data)

Clients and Ecosystem

• Join client demos and workshops as our capital markets expert
• Represent NaroIQ at industry events, roundtables, and conferences together with our Growth team
• Support our Growth and Clients teams on client-specific questions

Working with Product

• Raise requirements from daily operations and give business sign-off on what Product delivers
• Use and stress-test the AI-driven workflows we build for ETF operations, and feed what you learn back into the roadmap

Qualifications

• Experience in ETF operations, capital markets, trading, portfolio management, or fund operations
• Strong understanding of ETF primary/secondary market mechanics
• Hands-on experience running a portfolio management system, ideally to the point of owning its setup, data, and daily use
• Comfort with operational excellence: high ownership, detail orientation, and reliability in a mission-critical operating environment
• Experience working at the intersection of finance and tech
• Analytical strength and ability to translate domain needs into clear product requirements
• You use AI tools in your daily work and would rather automate a process than run it by hand
• Comfortable being the external face of the function: with market makers, at industry events, and in client demos
• Fluent in English and German
• CAIA/CFA is a plus

Benefits

• High Ownership: We trust you to take full responsibility for your work.
• No Bullshit, No Ego: We care about doing the right thing, not being right.
• Flexibility: Exceptional work doesn’t require relocation or fixed office hours.
• Sometimes We Leave the House: We make time for real-life moments, like quarterly offsites.
• Hire for Spikes: We care about your superpower and building a team of world-class experts.
• Customers First – Tech that Follows Through: We invest in both user experience and powerful engineering.
• Default to Rethink: We believe there’s always a better way.
• Give Yourself a Little Treat: Spend up to €50/month on things that bring you joy.
• Your Learning Curve is Our Investment: Everyone gets €1,000 per year for courses, books, coaching, or growth opportunities.