Role Description
We're looking for a Senior Manager, Financial Operations to lead our Procure-to-Pay (P2P) and Order-to-Cash (O2C) functions. This role owns the end-to-end processes of vendor payments, employee expense management, customer invoicing, and collections — critical functions given our hardware-enabled SaaS model, where hardware fulfillment, inventory-related vendor payments, and recurring SaaS billing all intersect. You'll report to the Director of Accounting and manage a team responsible for these processes across our global organization.
What You’ll Do
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Procure-to-Pay
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Oversee the full P2P cycle: purchase orders, vendor invoice processing, approvals, and payment runs.
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Manage vendor relationships and resolve escalated payment or billing disputes.
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Ensure proper controls and approval workflows are in place and followed across all entities.
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Oversee employee expense reimbursement processes and policy compliance.
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Partner with FP&A and Accounting on accrual accuracy for open POs and unbilled receipts.
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Order-to-Cash
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Oversee the full O2C cycle: customer invoicing, collections, cash application, and dispute resolution.
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Monitor AR aging and drive collections efforts to minimize DSO (days sales outstanding).
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Help drive invoice process improvements through automations.
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Ensure invoicing accuracy for both hardware shipments and recurring SaaS subscription billing.
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Partner with Sales and Legal on contract terms that impact billing and collections.
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Support customer credit risk assessment.
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Leadership & Cross-Functional
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Manage, coach, and develop the P2P and O2C team members.
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Partner with the Tax & Treasury Specialist to provide accurate, timely inputs (AP/AR timing) for short-term cash flow forecasting.
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Partner with Accounting on month-end close activities related to AP/AR, ensuring accurate cutoff.
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Identify and lead process improvement and automation initiatives across P2P and O2C workflows.
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Maintain and enforce internal controls across both functions.
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Report on key operational metrics (DSO, DPO, aging, exception rates) to finance leadership.
Qualifications
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Bachelor's degree in Accounting, Finance, or Business.
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5-8 years of experience in accounting or finance operations, including at least 1-2 years in a supervisory capacity.
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Strong understanding of P2P and O2C processes and controls.
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Experience managing AP and AR functions.
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Experience leading systems or process automation projects in AP/AR.
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Strong ERP experience (e.g., NetSuite).
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Proven ability to manage, coach, and develop a team.
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Strong analytical skills, with comfort reporting on operational KPIs.
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Excellent communication and vendor/customer relationship management skills.
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Comfortable using AI tools to support invoice processing review, collections prioritization, and reporting automation.
Preferred Experience
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Experience in a hardware-enabled SaaS or hybrid hardware/software business.
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Experience with multi-entity, multi-currency P2P/O2C operations.
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Experience with billing/collections tools.
Security Requirements
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Candidates must undergo a criminal records check upon hire.
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Be a Canadian Citizen (dual citizens included), or eligible to work in Canada.
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Be willing to comply with Solink’s own security policies and standards.
Compensation
The salary range for this role is $X-X CAD. We determine compensation based on the experience, skills, and impact you bring to the role. For this position, we are hiring within the X range. Candidates in this range will demonstrate (level expectations).
Our Values
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Act with URGENCY – Our customers move fast, so we do too.
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Deliver with QUALITY – We sweat the details and hold a high bar.
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Win with TEAM – No egos. Just outcomes, built together.
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Lead with TRUST – We earn it through clarity, consistency, and care.
Why Solink?
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Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
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Meaningful equity: Every full-time, permanent employee has a stake in our growth.
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Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
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Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
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Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
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Candid culture: Clear expectations, honest feedback, and no politics.
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Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.
What to Expect from the Hiring Process
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Intro call with our Talent Team
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Interview with the Hiring Manager
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Role-relevant task or case (if applicable)
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Final interviews with cross-functional team members
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Reference Checks
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Offer & onboarding 🎉
How to Apply
Submit your resume and a short cover letter via our
Careers Page
. Let us know what excites you about this role, and how you’d help move Solink forward.
NOTICE: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position. Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.