[Hiring] Senior Manager, Commercial Finance @BetterHelp

Role Description

The Senior Manager, Commercial Finance will be a strategic finance partner to business and commercial leaders, helping BetterHelp make better decisions across growth, revenue, marketing investment, pricing, health plan partnerships, unit economics, margin, and long-term business performance.

This individual will support a business that spans both cash-pay subscription dynamics and insurance-covered healthcare economics. The ideal candidate must bring experience in digital / online mental health or closely related healthcare businesses, with a strong understanding of how healthcare revenue models work.

This is not just a reporting role. It is about understanding what is happening in the business, why it is happening, what it means, and what actions we should take.

The Senior Manager will own key areas of:

• Planning
• Forecasting
• Performance management
• Business casing
• Strategic analysis

Responsibilities include translating complex financial and operational data into clear recommendations for senior leadership.

Qualifications

• 5–7+ years of relevant experience in corporate finance, FP&A, investment banking, management consulting, or a similarly analytical role.
• At least 1–2 years of Commercial Finance / FP&A experience required.
• Required experience in healthcare, digital health, online mental health, behavioral health, or a closely related insurance-covered healthcare business model.
• Required understanding of healthcare revenue models, including payer dynamics, reimbursement, revenue cycle management, claims, collections, DSO, and the operational drivers that impact revenue realization.
• Bachelor’s degree required, MBA or other advanced degree a plus.
• Strong understanding of P&L dynamics, revenue drivers, unit economics, margin analysis, ROI, business cases, and driver-based forecasting.
• Advanced financial modeling skills, including scenario analysis, sensitivity analysis, forecasting, and financial planning.
• Strong commercial instincts and ability to connect financial results to business performance, customer behavior, healthcare operations, payer dynamics, market dynamics, and operational decisions.
• Strong analytical and problem-solving skills, including the ability to identify the “question behind the question” and focus analysis on the business decision that needs to be made.
• High data fluency, including comfort working with BI tools, large datasets, metric definitions, and cross-functional data partners. SQL, Looker, Python, or similar tools are a plus.
• Experience working with AI / LLMs to automate repetitive work and improve the quality of our models and analyses.
• Strong written and verbal communication skills, with the ability to create clear, concise, executive-ready materials.
• Ability to synthesize complex financial, operational, and healthcare data into clear insights, implications, and recommendations for senior leaders.
• Demonstrated ability to build trust with business partners, influence cross-functional stakeholders, and challenge assumptions constructively.
• Highly organized, detail-oriented, and committed to producing accurate, clean, high-quality work product.
• Strong ownership mindset, with the ability to independently drive work forward, manage competing priorities, provide proactive updates, and know when to escalate.
• Comfort working in a fast-paced, ambiguous environment where priorities can shift and the right answer is not always obvious.
• Strong judgment, maturity, and executive presence, including the ability to respond calmly and credibly to questions, challenges, and pushback.
• Curious, proactive, and action-oriented; continuously looks for ways to improve analyses, processes, decision-making, and business outcomes.

Requirements

• 5–7+ years of relevant experience in corporate finance, FP&A, investment banking, management consulting, or a similarly analytical role.
• At least 1–2 years of Commercial Finance / FP&A experience required.
• Required experience in healthcare, digital health, online mental health, behavioral health, or a closely related insurance-covered healthcare business model.
• Required understanding of healthcare revenue models, including payer dynamics, reimbursement, revenue cycle management, claims, collections, DSO, and the operational drivers that impact revenue realization.
• Bachelor’s degree required, MBA or other advanced degree a plus.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company.
• Competitive compensation.
• Holistic perks program (including free therapy, employee wellness, and more).
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching contribution.
• The chance to build something that changes lives – and that people love.
• Any piece of hardware or software that will make you happy and productive.
• An awesome community of co-workers.