[Hiring] Senior Internal Auditor @Twilio

Role Description

Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.

As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.

Responsibilities

• End-to-End SOX Planning and Execution: Drive end-to-end SOX compliance activities—from initial scoping, materiality analysis, and risk-based audit planning to walkthrough execution and operating effectiveness testing across core SOX processes.
• Deficiency Assessments: Document control gaps, evaluate quantitative/qualitative impacts, partner with process owners on remediation and monitor remediation progress.
• Quality Standards: Apply quality control standards to all audit documentation.
• External Audit Liaison: Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process.
• Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
• Operational Audits: Support in the end-to-end execution of operational and compliance audits from risk identification, scoping, fieldwork execution, and reporting. Document process flows and testing workpapers with limited supervision.
• Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insight.

Qualifications

• 4 years of recent, continuous public accounting experience within a Big 4 firm.
• Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines.
• Direct experience preparing, reviewing, or defending public company audit files for PCAOB inspections or internal firm quality reviews.
• Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships.
• Bachelor degree in Accounting, Finance, Business Administration or a related field.
• Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards.
• Strong project and time management and experience in performing multiple projects and working with varying team members in a fast-paced, deadline-driven environment.
• Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members.
• Excellent verbal and written communication skills, to effectively present to peers and management.

Requirements

• CPA/CA (or pursuing) or other relevant professional certification strongly preferred.
• Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard).
• Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.

Benefits

• Competitive pay.
• Generous time off.
• Ample parental and wellness leave.
• Healthcare.
• Retirement savings program.
• Potential participation in Twilio’s equity plan and corporate bonus plan.