[Hiring] Senior Financial Crime Investigator @Monzo

Role Description

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

We're hiring for opportunities in our Retail and Business Banking team. In this role as a Senior Investigator, you'll play a key part in supporting our customers.

• Investigating complex or high-risk anti-money laundering alerts on business accounts.
• Responsible for recommending Suspicious Transaction Reports (STR) by Monzo Bank EU.
• Making business onboarding decisions in high-risk or complex cases.
• Conducting ongoing due diligence on high-risk business accounts.
• Providing financial crime expertise and support to other operational teams across the business.

Qualifications

• Strong English written and verbal communication skills.
• Fluent in Italian both written and verbal communication skills.
• Strong experience of conducting high-risk business banking screening or complex business financial crime investigations.
• Experience making independent, risk-based financial crime decisions in a regulated financial services firm.
• Knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks.

Requirements

• The working hours to be covered by the team are stated above.
• The start for the role will be in January 2027.
• You must be able to commit to the first 8 weeks of training Monday to Friday 9am-5.30pm. No holidays/time off will be authorised during this period.

Benefits

• £31,100 - £39,350 (+ £2,500 Multilingual Premium) + Incentive awards tied to your performance.
• We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period.
• This role is remote based in the UK.
• £1,000 learning budget each year to use on books, training courses and conferences.
• We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
• Plus lots more!