[Hiring] Senior Director, Revenue Cycle Management @Blackbird Health

Role Description

Blackbird Health is looking to hire a Senior Director, Revenue Cycle Management (RCM) to lead and transform our revenue cycle operations during a period of rapid multi-state expansion. Reporting into executive leadership, this role owns end-to-end revenue operations—including billing, collections, A/R, denial management, delegated credentialing, and payer enrollment. The Senior Director will serve as a strategic thought partner across Finance, Operations, and Clinical leadership to optimize cash flow, eliminate revenue leakage, build scalable systems, and strengthen payer relationships across all markets.

Qualifications

• Strategic RCM leader who connects billing performance (DAR, A/R aging, clean claim rates) to broader business growth with an eye on the latest technology and trends.
• Proven expert in multi-state provider enrollment, credentialing, and delegated credentialing operations.
• Analytical problem solver skilled at diagnosing root causes in claims, denials, and payer workflow bottlenecks.
• Strong executive presence with a track record of driving cross-functional alignment across competing business priorities.
• Adaptable change leader comfortable building scalable operating models and controls in fast-growing healthcare environments.
• Deep understanding of healthcare compliance, HIPAA, and multi-site revenue integrity.

Requirements

• 8+ years of progressive healthcare revenue cycle management experience with significant leadership scope.
• Hands-on leadership in delegated credentialing and multi-state payer enrollment execution.
• Demonstrated success improving cash collections, lowering denial rates, and reducing A/R aging.
• Deep functional expertise with major PM/EHR platforms such as AthenaHealth, Epic, or eClinicalWorks.
• Experience supporting multi-site, multi-state healthcare organizations undergoing rapid scaling or operational change.
• Proven ability to manage, evaluate, and optimize external RCM vendor and technology partner relationships.

Benefits

• Medical, Dental & Vision coverage
• 401k (with a company match)
• Employer-paid life insurance coverage
• Generous paid time off
• Opportunities for career growth
• Diverse and experienced leadership team, supportive work culture

Salary Range

$140,000 — $160,000 USD

Fostering an inclusive environment

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at [email protected] so we can support you.