[Hiring] Senior Associate - Retail Credit Initiation & Control @Mashreq

Role Description

Analyze and process credit proposals and applications of MashreqBank’s retail Lending Products, including Badr Products, for approval or escalation to Credit Supervisors within the stipulated TAT.

• Ensure smooth implementation of the front end automation of credit process solutions across all lending products with significant gains in customer experience and productivity.
• Regulate all approvals within the Credit Policy and Product parameters.
• Ensure consistent application of credit policy, quality of underwriting decisions, and of documents held as collateral.
• Responsible for the supervisory credit review function as required for RBG Products through implementation of standard operating procedures and policies as per Product Program Guidelines.
• Act as a reliable backup in the absence of team leader/Asst Manager.
• Assist in the development and training of new staff in the team.

Qualifications

• Graduate with > 3 years work experience in Credit Management environment.
• Excellent analytical skills.
• Sound interpersonal skills.
• Sound knowledge in MS office tools for report purposes.
• Good PC skills.
• Ability to problem solve and work independently.
• Customer focused and achievement oriented.

Requirements

• Analyze for approval or escalation to higher authority: eligibility as per policy, bank statement, past data check on “Flex cube”, Prime, and other applicable systems review through application system ‘IRIS/MWS’.
• Measure, evaluate and provide suggestions to improve the team’s productivity.
• Undertake various assigned projects to increase unit productivity and enhance product and credit policy for retail lending products.
• Actively participate in all trainings, process improvement initiatives, and system changes for product/process betterment.
• Identify exceptions for eligibility, pricing, CPV, information capture on the system, and collateral compliance.
• Communicate major deficiencies and policy violations to Team Leader/Asst Manager for follow-up.
• Categorize cases as ‘Declined’, ‘Rejected’, or ‘for Deviation Approval’ if checks fail.
• Ensure daily productivity targets are met.
• Provide quality service to internal/external customers by adhering to committed turnaround time.
• Be the first line of defense by exercising controls to book quality applications and highlight any document anomalies with the Fraud prevention unit.
• Actively involve in the process of training and testing implemented by the quality unit.
• Help in the on-job training of new staff in the team.
• Be a key team player and maintain motivation levels within the team.
• Identify anomalies in Credit Policy and Product Manual.
• Recommend additions and modifications to Credit Policy and Product Manual.
• Recommend improvements in operational procedures and risk areas from time to time.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health insurance.
• Opportunities for professional development and training.
• Work-life balance initiatives.

Company Description

The leading financial institution in MENA, MashreqBank has a proud history of over half a century, thinking like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first.

• Pioneering key innovations and developments in banking and financial services.
• Helping customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success.
• Delivering superior service to clients by leading with innovation and treating colleagues with dignity and fairness.
• Actively contributing to the community through responsible banking in our mission to inspire more people to Rise.