[Hiring] Senior Analyst, Collections @Cardinal Health

Role Description

Collections is responsible for the collection of outstanding accounts receivable. This includes:

• Dispute research
• Developing payment plans with customers
• Building relationships of trust with customers and internal business partners

Responsibilities include:

• Responsible for the collection of outstanding accounts receivable
• Work directly with Service Leader for designated accounts for a single point of contact approach
• Preparing and reporting open accounts receivable balances for assigned accounts
• Working cross-functionally with all levels within the organization both internally and externally
• Facilitating meetings and presentations, communicating effectively with stakeholders and engaging participants
• Supporting customer needs by maintaining a customer-focused approach and identifying root causes of issues

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 2-4 years of experience, preferred
• Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint

Requirements

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes action to resolve
• Applies judgment within defined parameters
• Receives general guidance and may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs