[Hiring] Revenue Cycle Manager @Flagler Health

Role Description

This is a player-coach role for a revenue cycle leader who will run care management billing hands-on today while building a function that scales with the business. You will lead a small team of billers, own collections performance across a growing set of partner practices, and serve as the go-to expert on how remote therapeutic monitoring (RTM), chronic care management (CCM), and principal care management (PCM) services are coded, billed, and paid.

Billing operations and collections

• Owns charge and payment reconciliation.
• Reconciles billed services against posted charges, payments, and adjustments for every new partner practice.
• Runs monthly claim-level payment analysis.
• Leads payer follow-up and denial resolution.
• Oversees claim entry and corrections.

Team leadership

• Manages a team of billers and contractors.
• Runs the team's operating cadence.
• Measures and audits quality.

Coding compliance and documentation

• Reviews claims for coding compliance.
• Builds coding reference materials.
• Writes and maintains SOPs.

Client billing support

• Leads billing implementation for new partner practices.
• Serves as the billing escalation point for active practices.
• Routes feedback upstream.

Process improvement and automation

• Redesigns processes.
• Partners with engineering.
• Strengthens front-end eligibility.

Qualifications

• 5+ years of hands-on revenue cycle experience in physician practice or ambulatory billing, including A/R follow-up, denial management, and payment reconciliation.
• 2+ years leading or supervising billers, coders, or a denials team.
• Working knowledge of CPT and ICD-10-CM coding guidelines, ideally for care management codes (RTM, CCM, PCM).
• Experience with Medicare, Medicare Advantage, and commercial payers, including working directly with payer representatives.
• Experience across multiple EHR and practice management systems.
• Strong spreadsheet skills (pivot tables, lookups) for claim-level analysis.
• Clear written communication; comfortable writing SOPs and presenting findings to clients and leadership.

Requirements

• Nice to have: CPC, CPB, or CRCR certification.
• Experience working with engineering teams on billing automation.
• Experience at a growth-stage healthcare services company.

Benefits

• Compensation: $90,000–$100,000 annually, negotiable based on experience and qualifications, with an opportunity for compensation review after six months.

Company Description

Flagler Health is building the clinical operating system for modern musculoskeletal care. We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement.