[Hiring] Revenue Commission Analyst @OpenLoop Health

Role Description

OpenLoop is looking for a Manager of Incentive Compensation who owns the accuracy, timeliness, and defensibility of incentive compensation across our GTM organization. This is a build-and-run role where you'll:

• Own commission administration across the GTM team, calculating and issuing statements, resolving disputes, and partnering with Finance on accruals and payroll.
• Shape future processes by modeling plan changes, pressure-testing crediting rules, and moving from manual spreadsheet work to real system logic.

If you're the person who reconciles numbers three ways before sending them, and can explain a payout to a skeptical AE without getting defensive, this role is for you.

What You'll Own

• Commission Calculation & Statements: Run the full commission cycle for the GTM organization, validate closed-won data, apply plan mechanics, calculate payouts, and produce individual statements.
• Crediting & Attribution Logic: Own the rules for crediting, maintain quota and territory assignments, resolve split and multi-rep deals, and adjudicate edge cases.
• Data Integrity & Controls: Validate commissionable data, identify deal records that will break payout logic, and maintain a clean audit trail.
• Dispute Resolution: Serve as the first line for commission questions, investigate discrepancies, and provide documented answers.
• Plan Design & Modeling Support: Model attainment distributions, payout curves, and cost of sales for proposed plan changes.
• Finance & Payroll Partnership: Partner with Finance on accruals, forecasting, and deliver commission inputs on the payroll calendar.
• Systems & Automation: Partner with Revenue Systems to move commission logic into the CRM and reporting layer.
• Documentation & Governance: Maintain current plan documents, quota records, and process runbooks.

Qualifications

• 5–7+ years of experience in commission operations, sales compensation, revenue operations, or FP&A.
• Experience designing or materially redesigning incentive plans.
• Advanced spreadsheet skills (Excel and Google Sheets).
• Working knowledge of incentive compensation mechanics.
• Hands-on experience with CRM data (HubSpot and/or Salesforce).
• Exceptional accuracy and self-review discipline.
• Clear written and verbal communication with non-analytical audiences.
• Discretion and judgment with confidential compensation data.
• Comfortable in ambiguity and confident in holding a position with Sales leadership.
• SQL, BI tooling, or compensation platform experience is a plus.

How We'll Measure Success

• Payout Accuracy: Error rate in issued commission statements and volume of post-issuance adjustments.
• Cycle Timeliness: On-time delivery of statements, payroll files, and accrual inputs.
• Dispute Volume & Resolution Time: Number of commission inquiries per cycle and average time to documented resolution.
• Automation Progress: Share of the commission cycle running on system logic.
• Audit Readiness: Ability to reproduce any calculation on request.
• Stakeholder Trust: Feedback from Sales leadership, Finance, and reps.

Benefits

• Relatively flat organizational structure.
• Encouragement to bring ideas to the table.
• Core values of Autonomy, Competence, and Belonging.