[Hiring] Repetitive Benefits Specialist 1 @Principal Financial Group

Role Description

Principal is looking for a Repetitive Benefits Specialist 1 to join our Annuity Services team! In this role, you will analyze and process complex transactions to create and maintain computerized retirement and repetitive payment records for customers within established timing & quality standards.

• Review and perform more complex accounting and transactional activities related to retirement and repetitive payments, considering compliance requirements, contract restrictions, legal documents, and tax considerations.
• Investigate and resolve accounting and transaction problems, including balancing/reconciling recordkeeping for retirement and repetitive payment records.
• Somewhat independently analyze more complex internal and external customer requests.
• Accurately and promptly handle the transactions needed to establish and update computerized retirement and repetitive payment records.
• Ensure appropriate materials and forms are provided.
• Meet productivity and quality measurement goals.
• May participate in the training and development of team members.
• Provide technical and problem-solving expertise and assist with procedural updates.
• Communicate orally and/or in writing with internal and external customers to obtain missing information.
• Consult available resources including technical documentation, co-workers, and subject matter experts to perform daily tasks.
• Make suggestions for improvements in procedures and provide solutions.
• Perform other job-related duties or special projects as required.

Qualifications

• 2+ years of experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Strong knowledge of contract provisions, pension and repetitive payment recordkeeping and accounting systems required.
• Must have strong math and 10-key skill.
• Must have good interpersonal, analytical, organizational, decision-making, and customer service skills.
• Must have the ability to adapt to frequent change, handle a large volume of work, and balance working independently with working in a team environment to meet customers' needs and achieve overall goals.
• Must have the ability to utilize various mainframe/PC applications including word processing and spreadsheets.

Requirements

• Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly): $18.17 - $28.27 / hour
• Wichita, KS: $18.17 - $21.20 / hr
• Des Moines, IA: $19.18 - $22.37 / hr
• Charlotte, NC: $20.19 - $23.56 / hr
• Chicago/Minneapolis: $22.21 - $25.91 / hr
• Los Angeles/New York City: $24.23 hr - $28.27 / hr

Benefits

• Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.
• Pension Eligible: Yes
• This role offers remote work options, offering the flexibility to work from a home-based environment.

Company Description

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!