[Hiring] Payment-posting & Reconciliation Manager @Mercor

Role Description

The Payment-posting & Reconciliation Manager will oversee cash posting and payment reconciliation operations, including:

• ERA/835 processing, manual EOB posting, and lockbox reconciliation.
• Evaluate AI-generated payment posting outputs, ERA matching recommendations, and reconciliation reports for accuracy and completeness.
• Manage electronic and manual payment posting workflows across multiple payers and payment types.
• Reconcile posted payments against bank deposits, lockbox reports, and payer remittances to ensure accuracy.
• Identify and resolve posting errors, misapplied payments, and unapplied cash.
• Collaborate with billing, A/R, and finance teams to resolve payment discrepancies and ensure timely cash close.

Qualifications

• 5+ years of experience in cash posting, payment reconciliation, or revenue cycle operations, with at least 2 years in a management role.
• Deep knowledge of ERA/835 electronic remittance processing, EOB interpretation, and lockbox reconciliation.
• Strong understanding of payer payment methodologies and remittance adjustment reason codes.
• Experience managing high-volume payment posting operations across multiple payers.
• Proficiency with billing systems and payment posting platforms (Epic, Athenahealth, or equivalent).
• Exceptional written and verbal English communication skills.
• High attention to detail with the ability to identify posting errors and discrepancies in AI-generated payment outputs.
• Preferred CRCR, CPC, or CHFP certification.
• Experience with automated ERA posting platforms and RPA-driven cash posting solutions.
• Background in hospital or physician group cash posting operations with multi-payer complexity.
• Familiarity with AI tools and comfort evaluating AI-generated remittance and payment content.
• Experience developing cash posting SOPs and internal control frameworks.

Application Process

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: Interview Process
• For any help or support, reach out to: [email protected]