[Hiring] Manager, Indirect Tax @Avalara

Role Description

This role leads the Tax Research and Technology team responsible for maintaining and building the tax compliance content that powers AvaTax, Avalara Tax Research, and Avalara Exemption Certificate Management. Reporting to the Director, Indirect Tax, you will lead a team of 15 tax researchers spanning sales and use tax and other indirect taxes across the U.S. and Canada, with direct ownership of customer-facing tax compliance content escalations for these products.

As AI reshapes how tax content is researched, validated, and delivered, this role also sets the direction for how AI is adopted, governed, and scaled across the function, turning subject-matter expertise into AI-ready content and repeatable, defensible workflows that keep pace with a rapidly changing indirect tax landscape.

Qualifications

• Bachelor's degree in Accounting, Finance, Tax, Law, or a related field.
• 8+ years of experience in U.S. and Canadian sales and use tax or broader indirect tax research, advisory, or compliance, including experience with multi-jurisdictional legislative change.
• 2+ years of leadership experience with a track record of managing tax teams and driving measurable results.
• Hands-on experience applying AI tools to research or content workflows.
• Strong analytical and legal research skills.
• Effective verbal and written communication skills.
• Experience managing customer-facing escalations in a compliance, tax, or SaaS environment.

Requirements

• Advanced degree or certification (J.D., LL.M. in Taxation, CPA, or M.S. in Taxation).
• Familiarity with large language model (LLM) behavior, retrieval-augmented generation (RAG), or AI agent architectures.
• Experience with structured data formats (e.g., JSON, XML, MD), or legal research platforms.
• Understanding of ERP systems and their database structures (SAP, Oracle, or similar).
• Experience with Agile or other project management methodologies.
• Familiarity with JIRA or similar tools.

Benefits

• In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
• Benefits vary by location but generally include private medical, life, and disability insurance.
• Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture.

Company Description

Avalara is defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.