[Hiring] Senior Manager, US Indirect Tax Controversy @DoorDash USA

Role Description

The Tax Controversy team serves DoorDash by producing excellent controversy outcomes, providing timely and accurate information on material risks to the business, and improving the tax team with actionable feedback from audits. As DoorDash's business has grown across the United States and the world, so have its tax audits and appeals.

You will report to the leader of the US Indirect Tax Controversy function and work alongside a Manager who manages audits and an Associate Manager who owns the team's data and analytics. You will engage with partners across Tax Compliance, Accounting, Tax Tech, and Planning. You will be able to work remotely, based within the US, with limited travel for team events, offsites, and select audit meetings.

This role is responsible for the execution of DoorDash's portfolio of US indirect tax audits — sales and use tax, gross receipts taxes, property taxes, and business license taxes. You will own how that work gets done:

• The audit management process
• The reporting that tells the tax department where we stand
• The cross-functional channels that supply the facts, data, and documents our audits depend on

This role requires judgement. Our audits can turn on unsettled questions. You will:

• Direct the methods, the positions, and the evaluation criteria for defending these matters
• Act independently on new and unusual matters
• Direct the work of others on the team without carrying people-management responsibility
• Carry a select portfolio of audits yourself

You're excited about this opportunity because you will…

• Own execution across the full US indirect tax audit portfolio
• Direct how each sales and use tax, gross receipts tax, property tax, and business license audit is staffed
• Personally manage a select set of audits
• Make the portfolio legible
• Design and sustain the trackers, cadences, and metrics that turn dozens of concurrent audits into a clear picture of exposure by issue, aging, status, and outcomes
• Build strong, cross-functional channels across Tax Compliance, Tax Tech, Accounting, Planning, and Operations
• Set defense strategy, negotiate with state and local auditors, and bring matters to resolution
• Identify high-impact audit issues early and get them to your manager with the analysis needed to act
• Mentor a Manager and an Associate Manager, review their work, and set the standard for audit craft

Qualifications

• 8+ years of professional experience in state and local tax audits, controversy, or compliance
• Experience gained in a Big 4 or consulting firm indirect tax practice, a state or local revenue agency, or an in-house corporate tax function
• Managed audits end to end with state and local auditors
• Thorough understanding of sales and use taxes, including marketplace facilitator laws
• Experience with US gross receipts taxes, property taxes, or business license taxes is a strong plus
• Resourceful and persistent in getting what an audit needs
• Enthusiastic user of modern AI tools in a professional context
• Strong moral compass and compassion for others
• Bachelor's or Master's degree; CPA, CMI, MST, or equivalent credential is a plus

Requirements

• Ability to describe a matter where the law was unclear and how to proceed
• Experience in building trackers, cadences, or reporting packages

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked

The national base pay range for this position within the United States is $155,000 — $228,000 USD.