Role Description
We're looking for a Manager to own our renewal base analytics and bookings classification framework. This is a high-impact individual contributor role sitting within GTM FP&A, working at the intersection of finance, revenue operations, and go-to-market strategy. You'll bring deep Enterprise Software FP&A expertise to one of the company's most critical functions β renewal base health, multi-year forecasting, and bookings policy β shaping how we plan, compensate, and report on the business.
What You'll Do
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Renewal Base Ownership
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Own and maintain the renewal base model, producing reliable multi-year forecasts that inform company-level planning.
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Set renewal base targets and quotas for annual planning cycles, partnering with Sales, RevOps, and Finance management to align on assumptions.
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Define renewal base inputs for compensation planning, ensuring quota-setting methodology is consistent and defensible.
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Serve as the primary point of escalation for renewal base discrepancies, investigating and resolving data or methodology issues raised by sales, CS, and finance stakeholders.
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Bookings Policy & Classification
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Own the framework for how bookings are classified β new, expansion, or renewal β and ensure consistent application across the business.
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Define and maintain bookings policy, including what constitutes a genuine new workflow versus management of churned accounts or churned workflows.
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Partner with RevOps to operationalize policy decisions in CRM and reporting systems, and serve as the subject matter expert when edge cases arise.
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Enterprise FP&A Partnership
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Serve as the GTM FP&A owner for renewal-driven revenue, integrating renewal base forecasts into broader company operating plans, long-range models, and board-level reporting.
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Partner with Finance management to translate renewal base performance into P&L implications β connecting ARR trends, net retention, and bookings mix to revenue recognition and growth narratives.
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Support the annual planning and reforecasting cycles with structured scenario analysis, bridging GTM assumptions to financial outcomes across the enterprise.
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Systems & Reporting Partnership
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Work with the IT and Salesforce engineering teams to convert the bookings policy and renewal base logic into system rules, workflows, and reports.
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Define requirements and ensure that the system operates according to the policy intentions.
Qualifications
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5β7 years of FP&A experience, with meaningful time spent in Enterprise Software or SaaS.
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Deep knowledge with ARR/renewal mechanics, bookings definitions, and how they interact with quota and compensation design.
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Proven ability to build and maintain complex financial models, and to connect GTM metrics to enterprise-level financial planning.
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Experience supporting or owning a full annual planning cycle β from GTM target-setting through finance consolidation.
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Ability to work cross-functionally and influence without authority.
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Clear communicator who can translate nuanced policy decisions into simple, actionable guidance for the field.
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High attention to detail and comfort operating in ambiguity.
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Experience working with IT or technical teams to translate business requirements into CRM reasoning, reports, or workflows.
Nice to Have
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Experience with Salesforce, Clari, or similar CRM/forecasting tools.
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Prior exposure to compensation planning processes (OTE, quota-setting).
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Background working closely with or embedded within a RevOps function.
Compensation
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Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
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The typical starting salary range for new hires in this role is $106,900 β $169,100 USD.
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The typical starting salary range for this role in select locations is $128,200 β $202,700 USD.
Benefits
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Competitive pay based on the work you do here and not your previous salary.
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Health coverage for you and your family in many locations.
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Ability to craft your calendar with flexible locations and schedules for many roles.
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Generous number of vacation days each year.
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We match up to $2000 (or local currency equivalent) for financial donations and service.
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Up to 40 hours each year to use toward volunteer projects you love.
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Minimum of 16 weeks of parental leave.