Role Description
RAYUS Radiology is looking for an Insurance Denials Specialist I to join our team. As an Insurance Denials Specialist, you will:
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Investigate and determine the reason for a denied or unpaid claim.
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Take necessary steps to expedite the medical billing and collections of the accounts receivable.
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Work in a team environment, communicating with patients, insurance carriers, co-workers, and referral sources in a timely, effective manner.
This position is full-time, 100% remote, working Monday-Friday 8:00 AM - 4:30 PM.
Essential Duties and Responsibilities:
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(95%) Insurance Denial Follow-up
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Accurately and efficiently reviews denied claim information using the payer's explanation of benefits, website, and by making outbound phone calls to the payer's provider relations department for a specific denial type or payer.
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Reviews and obtains appropriate information or documentation from claim re-submission for all denied services, per insurance guidelines and requirements.
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Communicates with patients, insurance carriers, co-workers, and referral sources in a timely, effective manner to expedite the billing and collection of accounts receivable.
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Documents all communications with coworkers, patients, and payer sources in the billing system.
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Contributes to the steady reduction of the days-sales-outstanding (DSO), increases monthly gross collections, and increases percentage of collections.
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Collaborates with supervisor on prioritization of work to enhance bottom line results and achievement of the most important objectives.
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Contributes to a team environment.
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Makes and organizes notes to track workflow and identify trends to communicate to departmental leaders.
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Meets or exceeds RCM Quality Assurance standards.
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Ensures timely follow-up and completion of all daily tasks and responsibilities.
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(5%) Performs other duties as assigned.
Qualifications
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High School diploma or equivalent.
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1+ year experience in a medical billing department, provider front office, the Company's imaging center operations, prior authorization department, or payer claim processing department.
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Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
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Proficient with using computer systems and typing.
Requirements
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Graduate of an accredited medical billing program (preferred).
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Bachelor's degree strongly preferred.
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Knowledge of ICD-10, CPT, and HCPCS codes (preferred).
Benefits
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Medical, dental, and vision insurance.
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401k with company match.
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Life and disability insurance.
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Tuition reimbursement.
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Adoption assistance.
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Pet insurance.
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PTO and holiday pay.
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Many more benefits (based on eligibility).