[Hiring] Head of P&C Reserving @WTW

Role Description

As North America’s Head of Reserving, you will draw on your experience as a senior reserving practitioner and business leader to drive growth for our clients, our business, and our colleagues through:

• Market Development: Define the practice’s market strategy based on current demands and emerging trends across North America’s property and casualty market. Broad focus of this position extends from recurring, appointed actuarial work to tech-lead reserve transformation engagements. Partner with global service, solution, and go-to-market leaders to advance market development priorities and help clients stay ahead of industry change.
• Client Development: Develop and close regulatorily required reserve engagements, reserve consulting and transformation and reserve technology opportunities across personal and commercial lines, helping new clients achieve their objectives while retaining and expanding relationships with existing clients. Achieve both individual and practice sales goals. Success will require close collaboration with colleagues across finance, legal, pricing, technology, and sales.
• Client Delivery: Assume accountability for client retention and expansion through successful execution of clients’ engagements, ensuring that outcomes meet or exceed client expectations. Tailor methodologies to the scale and complexity of each engagement and draw on the expertise of seasoned consultants across the region and globally to accelerate delivery.
• People & Team Development: Build the capabilities required to deliver best-in-class client service by recruiting, mentoring, managing, and advancing the team’s professional expertise. You will share responsibility for talent management and development with HR partners, people managers, and operations leaders.
• Financial Leadership: Own the growth and profitability for the Reserving Practice across personal and commercial lines markets. Partner with ICT Finance to manage revenue forecasting, growth and profitability goals.

Qualifications

• Built and/or scaled an actuarial reserving practice and/or reserving software business.
• Held responsibility for pipeline development with new clients, new business and retention of existing clients.
• Experience running the P&L for consulting or market facing teams.
• Senior reserving practitioner and subject matter expert of the North American P&C insurance – including IFRS-17.
• Consulting experience with organizations requiring strong problem-solving skills, development of implementation methodologies, and the balance of client delivery obligations with revenue generation.
• Well-established and influential actuarial network within the North American P&C insurance market.
• Executive level relationship builder comfortable selling professional services and insurance technology solutions.
• Confidence to partner with senior executives to define practical strategies that turn into executable engagements, delivering measurable business outcomes of growth, competitive moat, efficiency, and risk mitigation.
• Commercial discipline to structure, negotiate and close win-win contracts with clients from straightforward one-year consulting engagements to complex, multi-year enterprise technology transformations.
• A track record of building, motivating, developing and managing teams of exceptionally talented, domain specific, client-centric consultants.
• Fostered a community of reserving-focused individuals who are subject matter experts, providing the vision and leadership needed to grow and diversify the practice.
• Oversaw the development of the professionals in the reserving practice with the required expertise across the various products and dimensions of the P&C industry.
• Point of view on where and how the reserving function can produce a ROI by embedding AI into operations.
• Financial understanding of the pricing levers within professional services firms and technology companies.
• Self-driven achiever with a value for teamwork, collaboration, innovation, decisiveness, and integrity.
• Minimum of 15 years of actuarial and insurance industry experience.
• Availability to travel on an as needed basis.
• ACAS required, FCAS preferred, and a member of the American Academy of Actuaries, satisfying the Academy’s qualification standards for signing Statements of Actuarial Opinion.
• This position can be based in a major U.S. Market and is open to remote/virtual work.

Requirements

• This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Benefits

• Health and Welfare Benefits:
  • Medical (including prescription coverage)
  • Dental
  • Vision
  • Health Savings Account
  • Commuter Account
  • Health Care and Dependent Care Flexible Spending Accounts
  • Group Accident
  • Group Critical Illness
  • Life Insurance
  • AD&D
  • Group Legal
  • Identity Theft Protection
  • Wellbeing Program
  • Work/Life Resources (including Employee Assistance Program)
• Leave Benefits:
  • Paid Holidays
  • Annual Paid Time Off (includes paid state/local paid leave where required)
  • Short-Term Disability
  • Long-Term Disability
  • Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
• Retirement Benefits:
  • Contributory Pension Plan and Savings Plan (401k)
  • All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans

Company Description

WTW’s Global Insurance Consulting and Technology (ICT) business is transforming how insurers compete, innovate, and grow. By combining world-class insurance actuarial services with purpose-built insurance technology, advanced analytics, and AI, we help clients solve their most complex challenges and unlock new opportunities. Our consultants bring deep industry knowledge and powerful analytical capabilities to every engagement, delivering mission-critical services and solutions that drive performance, accelerate transformation, and build resilience. Today, more than 1,000 insurers worldwide choose our unique approach to help shape what is next for their businesses.