[Hiring] Fraud Risk Analyst II @Coastal Community Bank

Role Description

The Fraud Risk Analyst II will support the BaaS program by providing oversight of FinTech partners with an emphasis on Fraud analysis reviews.

• Facilitate and communicate requests for information from FinTech partners and internal departments.
• Track and follow-up on incoming reports of fraud/fraud events, and fraud related communication.
• Track fraud reviews, general status, and provide updates to management.
• Perform daily monitoring reviews and escalate concerns to Lead or Manager.
• Review Partner Policies and Procedures to identify gaps throughout the customer life cycle.
• Complete low and medium fraud reviews on events identified internally and externally for BaaS Partners.
• Prepare and present to management fraud summaries, analysis, and recommendations.
• Remain current with emerging fraud trends.
• Provide guidance and best practices to BaaS partners.
• Maintain Fraud procedural manuals, job aides, and tools.
• Support AI and automation initiatives by documenting requirements, conducting research, assisting with implementation activities, and monitoring outputs to identify issues, exceptions, and opportunities for process improvement and enhancement.
• Maintain accurate, complete, and audit-ready records within GRC system.
• Maintain proficient knowledge of the rules and regulations, including but not limited to, the Bank Secrecy Act (BSA), USA Patriot Act, OFAC, Regulation E, Truth in Savings Act and Unfair, Deceptive or Abusive Acts or Practices (UDAAP), Truth in Lending, Equal Credit Opportunity Act.
• Follow and comply with all regulatory and compliance regulations.
• Make recommendations to the BaaS Fraud Risk Manager when and where appropriate.
• Other duties as assigned.

Qualifications

• Knowledge and understanding of FinTech with a strong fraud analysis and technical background.
• Knowledge and understanding of GRC platform(s).
• Demonstrated ability to work in a team environment.
• Ability to resolve problems with minimal guidance and make general decisions for daily processing.
• Ability to interface effectively with other departments and operate in a fast-paced environment with minimum supervision.
• Analyze data and trends to identify opportunities for process improvements and operational efficiencies.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Attention to detail and accuracy a must.
• Cooperative and professional attitude.
• Ability to effectively present information and respond to questions from management, affected departments and our BaaS Partners.

Requirements

• Bachelor’s Degree or equivalent related experience.
• 2-4 years of bank fraud and risk experience preferred.

Benefits

• Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.
• Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.
• Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.
• Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.
• Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury.
• Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.
• 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.
• Paid Time Off: Generous vacation and sick leave policies to support your time away from work.
• Holidays: Enjoy 11 paid holidays throughout the year.