[Hiring] Financial Clearance Specialist III @UTHealth Houston

Role Description

UTHealth is seeking a highly motivated, experienced Financial Clearance Specialist III (Remote) to join our dynamic referral team. This team plays a critical role in ensuring that any referrals sent from outside hospitals to UTHealth physicians are processed efficiently and accurately. Working in a high-volume call center environment, you will be the first point of contact for patients referred to our doctors, ensuring a seamless experience from referral to scheduling.

• Verify medical insurance coverage for all referred patients.
• Contact patients directly to obtain and confirm insurance information.
• Coordinate referrals from external hospitals to UTHealth physicians.
• Deliver exceptional customer service by guiding patients through the process until they are scheduled with their referred doctor.
• Maintain efficiency and accuracy in a fast-paced, high-volume environment.
• Collaborate with clinical and administrative teams to resolve any insurance or referral issues.

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree in healthcare, business, or related field preferred.
• 5 years of experience in insurance authorization, verification, or healthcare financial clearance preferred.
• Proven experience resolving complex insurance cases and mentoring or training staff required.

Requirements

• Must live in Texas (TX).
• Must be able to attend any required onsite meetings.
• Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
• This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094.
• Employees must permanently reside and work in the State of Texas.

Benefits

• 100% paid medical premiums for our full-time employees.
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year).
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service).
• Build your future with our awesome retirement/pension plan!
• Free financial and legal counseling.
• Free mental health counseling services.
• Gym membership discounts and access to wellness programs.
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care.
• Plus many more!