[Hiring] Financial Aid Records Specialist @71ced8b0-7b9f-4b6e-b8a9-a520f20f0ebb

Role Description

The Financial Aid Records Specialist supports RMU’s operational mission by ensuring the accuracy, integrity, and compliance of financial aid records and administrative processes. The role maintains reliable systems and documentation that support the effective administration of federal, state, institutional, and private financial aid programs.

Core Responsibilities

• Maintain accurate, organized, secure financial aid records, forms, templates, and electronic documentation in accordance with federal, state, institutional, and lender requirements.
• Administer federal and private loan records and reporting processes, including monitoring loan requirements, enrollment reporting, borrower status, aggregate loan limits, and disbursement schedules.
• Develop and update departmental procedures, forms, and training documentation that support consistent operations, regulatory compliance, audit readiness, and staff onboarding.
• Identify record discrepancies and outstanding requirements, coordinate corrections with staff, and escalate policy or compliance exceptions to leadership as appropriate.
• Support records-related inquiries, system testing, procedural enhancements, special projects, audits, and other continuous improvement efforts.

Qualifications

• Associate degree in business, higher education, office administration, information systems, or a related field, or an equivalent combination of education and directly related experience required. Bachelor’s degree preferred.
• No licensure or certification required. NASFAA Credentials or other financial aid-related professional development certifications are preferred or may be obtained after hire.
• Minimum of two (2) years of progressively responsible administrative, records management, compliance, or student services experience required.
• Experience in higher education, financial aid administration, regulatory compliance, or managing confidential records is preferred.
• Experience working with student information systems, document management systems, or other enterprise databases is highly desirable.
• Working knowledge of federal Title IV financial aid programs, FERPA, and financial aid compliance requirements preferred.
• Experience developing procedures, maintaining documentation, or creating staff training materials preferred.
• Advanced proficiency with Microsoft Office applications, particularly Excel and Word, preferred.
• Ability to analyze, interpret, and apply detailed federal regulations, institutional policies, and technical procedures while exercising sound judgment.
• Ability to organize, prioritize, and manage multiple tasks, deadlines, and interruptions while maintaining accuracy in a remote work environment.

Requirements

• 20–25 hours per week availability.

Benefits

• Expected Pay Range: $24-26/ hr (0.5 FTE / 20 hours per week)
• Salary is commensurate with experience and qualifications.
• 20 paid holidays
• Employer‑matched 401(k) with immediate vesting
• Financial wellness coaching and retirement planning support

Physical, Mental, and Environmental Requirements

• Perform computer-based work requiring frequent use of a keyboard, mouse, telephone, office equipment, and close visual attention to detailed records.
• Communicate effectively and apply sound judgment when interpreting regulations, policies, and technical procedures.
• Remain seated or stationary for extended periods while organizing multiple tasks, deadlines, and interruptions with accuracy.
• Work primarily from a remote home office using secure technology and virtual collaboration tools while protecting confidential institutional data.