Role Description
Strata Information Group (SIG) is accepting applications for the full-time role of Financial Aid Consultant β Colleague. As a seasoned financial aid professional, you'll leverage your extensive experience in higher education to provide strategic direction and expert guidance to our vast client base. This dynamic position involves:
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Leading clients through the full implementation of the Colleague Financial Aid module using Colleague provided documentation along with industry best practices.
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Providing clients with post go-live support using industry and SIG best practices to optimize their standard work and processes.
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Offering short-term consulting support to assess existing processes and provide guidance on optimization.
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Providing federal/state regulatory support to ensure compliance with the US Department of Education.
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Delivering best practices and support on the full financial aid cycle for an academic year.
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Supporting clients via managed services for a defined period when needed.
Qualifications
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3-5 years working within the Higher Education Industry as an experienced and knowledgeable subject matter expert in financial aid.
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3-5 years of experience actively working within the Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency.
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Experience in a consulting capacity, focusing on enhancing business processes, creating standard work, and enhancing operating efficiency.
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Demonstrated expertise using Colleague to improve and automate business processes within the Financial Aid office at a college or university.
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Ability to quickly identify and troubleshoot technical and/or functional issues within the Colleague Financial Aid module.
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Exceptional experience communicating effectively across various areas of the business.
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Ability to work independently and with a sense of urgency to provide clients with real-time and on-time support.
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Deep understanding of where student financial aid data lives within Colleague to support running reports.
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The ability to travel up to 25%.
Requirements
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Experience managing project-based work.
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Working knowledge of Colleague best practices implemented across various types of institutions within higher education.
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The ability to read and write SQL queries is useful for this role.
Benefits
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The salary range is $90,000 - $120,000.
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Health, Vision, Dental & Life Insurance.
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Short & Long Term Disability.
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Paid Parental Leave.
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3 Weeks Vacation, Sick Leave & Paid Holidays.
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401(K) with a 5% Employer Contribution.
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Pet Insurance.