[Hiring] Deposit Operations Advanced Specialist @Climate First Bank

Role Description

We’re looking for a Deposit Operations Advanced Specialist who will keep the engine of our deposit operations running smoothly. In this hands-on role, you will support daily transaction processing—including ACH, wires, RDC, card activity, and NSF/non-post items—while contributing to an exciting system conversion. You will collaborate with a seasoned operations team, bring structure and accuracy to fast-moving workflows, and play a critical role in delivering reliable, customer-centered banking experiences.

What You’ll Contribute:

• Deposit Operations Execution
  • Process ACH, RDC, wires, card transactions, corrections, NSF and non-post items accurately and on time.
  • Review, investigate, and resolve exceptions while ensuring timely and accurate transaction posting.
  • Maintain compliance with bank policies, procedures, and applicable regulatory requirements.
  • Provide backup support for Treasury Management setup, customer training, and customer support, including ACH, Positive Pay, Wire, RDC, and Lockbox.
• Operational Excellence & Collaboration
  • Maintain thorough documentation and audit readiness across assigned operational workflows.
  • Collaborate with teammates and internal partners to support consistent, customer-centered service quality.
  • Bring structure, accuracy, and follow-through to fast-moving operational priorities.
• Systems & Conversion Support
  • Operate on Jack Henry SilverLake core and support post-conversion stabilization.
  • Learn and adopt new Jack Henry product modules swiftly.
  • Help identify, communicate, and resolve conversion-related issues.
• Champion Our Mission, Protect What Matters
  • Adopt a commitment to environmental, social, economic, and racial justice.
  • Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
  • Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
  • Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

Qualifications

• Prior deposit operations experience; banking deposit operations background is a plus.
• Phoenix core or Jack Henry SilverLake experience preferred.
• High attention to detail with strong multitasking abilities.
• Adaptability during core system conversions and fast-changing operational priorities.
• Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results.
• Organization & Efficiency - You manage your time like a pro and stay focused under pressure.
• Master Communicator - You communicate with confidence, precision, and professionalism.
• Banking & Fintech Acumen - You are highly educated in financial products and services, applicable regulations and laws.
• Tech-Forward and Analytical Thinking - You learn new tools quickly and leverage technology to create efficiencies.
• Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do.

Requirements

• Remote role within the United States; Eastern Standard Hours.
• Occasional U.S. travel for company events or leadership sessions.
• Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance.
• Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs.

Benefits

• Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives, and equity.
• Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us.
• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• Free Telemedicine access via Teladoc
• Financial Wellness & Wealth Building
• 401(k) with 6% Employer Match — No Vesting Period.
• Employee Stock Options
• Exclusive Employee Banking Perks
• 0% Financing for Employee Solar Loans
• Employee Only Mortgage Product with exclusive interest rates and terms.
• 0% Financing for Eligible Electric Vehicles (EVs)
• Referral Incentives
• Generous Paid Time Off
• 2–4 Weeks of Vacation based on officer level plus additional tenure-based time.
• 64 Hours of Paid Sick Time for all full-time employees.
• Protection & Peace of Mind
• Company-Paid Life Insurance
• Short- & Long-Term Disability Insurance
• Voluntary Life, Accident & Critical Illness Coverage
• Employee Assistance Program (EAP) with free counseling, legal, and financial services.