[Hiring] Defined Contribution Account Manager @Nova 401(k) Associates

Role Description

Are you interested in working on Retirement Plans of the future? Do you have Plan Administration expertise and enjoy consulting on plan design and compliance issues? If so, Nova 401(k) Associates may have a “WOW” position for you with the 401(k) Administration Program, Inc. (AMP)!

AMP is looking to fill fully remote Defined Contribution Account Manager positions. We are in the process of transforming our Account Manager positions to focus more on review and client/advisor service. Our Account Manager position is supported by a strong implementation group, plan document team, special projects team, and a loan and distribution department. Our Account Managers are organized into teams that work toward firm goals with special recognition given to individuals with exceptional performance. Each Team Leader schedules weekly calls to discuss upcoming deadlines and developments within Nova and the industry.

Job Responsibilities

• Maintain client and advisor relationships with a high active client retention rate
• Maintain a caseload of PEP and 402(a) solution clients
• Manage and prioritize workload towards weekly goals in a results-oriented team environment
• Exemplify superior client service and ability to consult with clients regarding plan operation and design
• Work with other departments, record-keepers, and advisors to ensure a great client experience
• Perform work according to AMP and Nova policies and procedures
• Proactively communicate with clients and investment advisors about new industry developments

Qualifications

• Minimum of 5 years of 401(k) plan administration experience and/or minimum of 5 years of experience consulting on 401(k) plan administration
• Experience with pricing and billing a plus
• Familiarity with PEP, 402(a), and/or 3(16) service models and providers a plus
• Excellent knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non-discrimination testing
• NIPA or ASPPA credentials
• College degree
• Excellent written and verbal communication skills
• Excellent organizational skills
• High level of critical thinking
• Ability to multitask
• Committed to lifelong learning and coachable

Benefits

• Home office set-up including a computer and a phone
• Great work experience for remote employees
• Supports a great work-life balance with a 37.5-hour work week
• Generous PTO and overtime pay
• Financial support for professional designations
• Regular, recurring professional training
• Competitive compensation package including:
• Medical insurance
• Dental insurance
• Disability insurance
• Life insurance
• 401(k) plan
• HSA

Compensation and Benefits

• Base Salary $70,000 - $120,000
• Salaried, non-exempt
• Medical, dental, disability, and life insurance
• Paid time off
• 401(k) plan with employer match

Work Location/Hours

• Work from home
• Must work from USA and be authorized to work for any US employer
• All necessary computer equipment will be supplied
• 37.5-hour work week
• Start time between 7:30 am and 8:30 am