[Hiring] Senior Account Manager @Phiture

Role Description

We're looking for a Senior Account Manager to join Phiture's client services team and take ownership of a high-profile portfolio of enterprise US clients. Become the person our clients call when they need to think something through, not just get a status update. Day-to-day, you'll get deep into ASO and other Growth deliverables, lead quarterly contract conversations, navigate complex corporate structures, and bring a consultative lens to client roadmapping. East Coast location preferred for time zone alignment with our European teams.

What You'll Do

• Be the first call.
• Build the kind of trust with clients and internal teams that makes you the go-to person when something needs thinking through, not just reporting out.
• Own the accounts.
• Manage a portfolio of 3–4 enterprise-level US clients end-to-end, from strategy to delivery to renewals.
• Get into the weeds.
• Run status meetings, manage scopes, chase down the details, and make sure nothing falls through the cracks across internal teams and client stakeholders.
• Act as a strategic consultant.
• Facilitate roadmap development, push back when needed, and help clients think beyond the immediate brief.
• Navigate complexity.
• Work confidently with large corporate organizations, manage multiple internal stakeholders, and keep projects moving without losing anyone along the way.
• Scope and price new work.
• Identify growth opportunities within your accounts and help build proposals alongside the delivery team.
• Represent Phiture at the table.
• You'll have real face time with senior leaders at some of the biggest names in tech and entertainment. Come prepared.

Qualifications

• 5+ years of experience in account management or project management, ideally in a marketing or creative agency setting.
• Proven ability to manage enterprise-level clients and navigate large corporate organizations with multiple stakeholders.
• Strong project management and negotiation skills, including experience handling contract reworks or commercial conversations.
• Background in growth marketing, performance marketing, or creative agencies — you don't need to be an ASO expert on day one, but you need to understand the business context your clients are operating in.
• A consultative mindset: calm, inquisitive, and able to ask the right questions rather than just deliver polished answers.
• Excellent written and verbal communication in English — with US-based clients and a European delivery team, clarity is everything.

Nice to Have

• Existing knowledge of ASO, app marketing, or mobile growth.
• Experience with business development or scoping new client work.
• Comfort with client-facing presentations at a senior level.

Pay

$100,000 - $135,000 OTE per year (base salary + company performance bonus). Compensation within this range varies based on location and experience.

Benefits

• Ultimate Remote Flexibility — Skip the commute. This role is fully remote and open to candidates across the US, with a preference for those based in California due to client proximity. Occasional travel for client visits and team meetups is part of the deal.
• Generous Time Off — 26 days PTO annually (on top of all U.S. national holidays), ensuring you have ample time to recharge, travel, and live your best life.
• Outstanding Health Coverage — Premium health insurance through Cigna (medical) and Guardian (dental & vision), fully covered (100%) for you, with optional family coverage available.
• Parental Leave You Can Count On — 10 weeks of fully paid parental leave after your first year, plus an additional 4 weeks of unpaid leave available on request.
• Financial Rewards and Stability — Competitive 401(k) with 100% matching on your first 3%, and 50% on the next 2%, plus quarterly bonus opportunities tied to our shared success.
• Mental Wellness Support — Free, confidential access to licensed therapists via Oliva, putting your mental health first.
• Personal Development Investment — Yearly €1,000 personal growth budget plus 10 dedicated learning hours per month, empowering your professional and personal ambitions.
• Flexible Working Hours — Autonomy to shape your workday around your lifestyle and productivity.
• Global Team Connection — Regular team events and an annual all-expenses-paid company offsite in Europe.
• Career Advancement Clarity — Tailored career roadmap and continuous personal development plan to fuel your growth.
• Home Office Allowance — Monthly remote-work allowance to enhance your workspace or cover internet expenses.
• Top-notch Gear from Day One — Onboarding kit with branded Phiture gear and your own MacBook.
• Thoughtful Celebrations — Responsibly sourced birthday, anniversary, and seasonal gifts, because milestones matter.

We encourage all qualified individuals to apply, regardless of their age, gender identity, ethnicity, sexual orientation, disability status, or religion. We celebrate diversity and are excited about building teams that represent a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications, merit, and business needs.