[Hiring] Data & Billing Specialist @Acadia.io

Role Description

Acadia is looking for a Data & Billing Specialist to serve as a critical backup and support pillar for our finance leadership. In this role, you will work closely with our Assistant Controller to master our billing engine (Ordway) and provide high-level data support to our Head of Finance and Controller.

We are a lean, high-output team. We don’t need a "task-taker"—we need a partner who is curious, proactive, and committed to data cleanliness and accuracy above all else.

The "Acadia Mindset": Ask, Don’t Guess

We have a simple philosophy: We value questions over assumptions. If a data point doesn't look right, or if you aren't 100% sure how a contract should be structured in Ordway, we want you to pause and ask. We believe that a well-timed question—backed by your own hypothesis—prevents the issues that result from guessing. You are encouraged to challenge our processes and bring new ideas to the table; we are always open to feedback on how to do things better.

What You’ll Do:

• Ordway Ownership: Learn to translate SOW contract terms into subscription models within Ordway. Eventually, you will take the lead on daily Ordway management, with the Assistant Controller providing oversight.
• QBO Integration: Ensure the seamless sync between Ordway and QuickBooks Online (QBO), keeping our general ledger pristine.
• Leadership Support: Assist the Head of Finance and Controller with ad-hoc data requests, financial reporting, and audit preparation.
• Data Hygiene: Proactively manage and audit data cleanliness across all financial systems to ensure reporting is 100% reliable.
• Data Integrity: Use tools like Coupler and SaasAnt to manipulate and import data with laser-sharp attention to detail.
• Process Improvement: Actively look for ways to streamline our tech stack (Ramp, Cube, Claude AI) and propose more efficient workflows.

Qualifications

• Must-Have: Advanced proficiency in QuickBooks Online (QBO) and Google Sheets/Excel. You should be comfortable with complex data manipulation.
• Process Innovation: Knowledge of and experience in automating manual processes to increase team efficiency.
• The "Plus" List: Experience with Ordway is a massive advantage. Knowledge of Ramp, Cube, Coupler, or SaasAnt will move you to the top of the list.
• Accounting Foundation: Understanding of international accounting nuances (like transfer pricing) is a plus.
• AI Savvy: Comfort using AI tools (like Claude) to enhance your productivity and data analysis.

Requirements

• Commitment: 4 hours per day.
• Time Zone: You must be based in (or work during) US Eastern Standard Time (EST).
• The Overlap: You will spend your mornings (EST) training with our Assistant Controller (based in Kyiv) and your other availability supporting our Atlanta-based leadership team.