[Hiring] Credit & Collections Analyst @UniFirst

Role Description

Ready to elevate your financial and analytical expertise? Join us as a Credit & Collections Analyst and play a key role in driving financial performance, managing credit risk, and strengthening customer relationships in a dynamic environment!

In this role, you’ll dig deep into account reconciliations, analyze credit trends, troubleshoot complex billing/cash application discrepancies, and partner directly with internal and external stakeholders to keep our balance sheet clean and optimize DSO.

Responsibilities

• Invoice Consolidation: Manage compelling invoice consolidation strategies - such as bundling multiple billing items (e.g., consolidating 5+ invoices into a single summary invoice) to streamline customer accounts.
• Troubleshooting & Reconciliation: Perform detailed account reconciliations, identify root causes behind billing discrepancies, and collaborate with operations and sales to resolve open disputes efficiently.
• Cash Application & Portfolio Maintenance (COE): Conduct deep-dive research into unapplied cash, duplicate payments, and open credits to ensure accurate accounting and maintain ledger integrity.
• Credit & Risk Analysis: Evaluate customer credit risk, recommend credit line adjustments, and design strategic workout plans for financially distressed accounts to minimize bad debt and financial exposure.
• Metrics & Collections Strategy: Execute proactive collection strategies and prioritize daily outreach to minimize past-due balances, accelerate cash flow, and meet monthly DSO reduction targets.
• Stakeholder Collaboration & Advocacy: Partner closely with regional offices, sales teams, and corporate stakeholders while managing direct inquiries from high-value customer accounts with a professional, solution-oriented approach.

Requirements

• Strong English proficiency (B2+) is a must-have.
• Advanced Excel skills are a must.
• Must reside in Medellin or Bogota.
• Bachelor’s degree in Business, Accounting, Finance, or 1–2 years of equivalent experience.
• Knowledge of Oracle, SAP, or similar ERP systems is a huge plus.
• Proactive, resourceful, and intuitive. You should be able to navigate challenging systems independently while being a great team player.

Benefits

• Flexibility: Work Monday to Friday with flexible hours (7-5:30 PM CST).
• Time Off: We enjoy all Colombian Holidays off - no weekend work!
• Growth: Access to free English courses to keep leveling up your skills.
• Extra Pay: Benefit from a Prima Extralegal.
• Fully Equipped: We provide all the equipment you need to succeed from home.
• Professional Development: Clear long-term objectives to decrease AR and master customer reporting.