[Hiring] Collections and Billing Specialist @CIEE Inc

Role Description

This position is responsible for providing collections and billing support for multiple lines of business, including:

• Maintaining the financial system and database for customer transactions
• Administering billing adjustments

As part of a larger Finance and Accounting team that supports all CIEE business activities, both foreign and domestic.

Qualifications

• An associate's or Bachelor’s Degree in accounting or finance is preferred, or equivalent work experience.
• 2 years of related work experience.
• Strong Excel skills required.
• NetSuite financial system experience is a plus.
• Solid written and oral communication and strong analytical skills are required.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Requirements

• Correspond with program participants and organizations to expedite collection of outstanding receivables.
• Work collaboratively with billing specialists in managing pre- and post-departure balances.
• Assist with financial plans for participants and institutional customers.
• Generate program bills for participants and institutional customers.
• Produce and maintain billing reports.
• Work collaboratively with other departments on billing transactions.
• Review multiple daily reports and enter corresponding adjustments in financial system.
• Validation of program pricing billed each program term.
• Resolve customer billing disputes, discrepancies, and irregularities.
• Assist with month-end close, review and posting of adjusting entries.
• Other duties as assigned.

Benefits

• Paid time off and Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on our eligibility rules)
• CIEE Study Abroad Program discounts
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental, and vision)
• Flexible Spending Accounts/Health Savings Account (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)