[Hiring] Client Billing Grant Coordinator @Rogers Behavioral Health

Role Description

The Client Billing and Grants Coordinator is a critical role responsible for managing the billing process for organizations when their members, such as church members, union members, or other group affiliates, receive treatment at Rogers Memorial Hospital. This position involves:

• Generating and sending invoices
• Following up on non-payments
• Fostering positive relationships with client organizations
• Working closely with foundation and grant processes for comprehensive financial management
• Supporting patients to ensure smooth billing experiences
• Managing ambulance and external hospital billing
• Reviewing and approving external invoices for payments
• Maintaining the hospital's financial health through timely and accurate billing and collections

Qualifications

• Associate’s degree in finance, Accounting, Business Administration, or a related field preferred
• Minimum of three (3) years of experience in medical billing, accounts receivable, or a related role
• Experience working with foundation and grant billing is preferred
• Proficiency in using billing software and Microsoft Office Suite

Requirements

• Generate accurate and timely invoices for services rendered to employees of client organizations
• Ensure all billed services are properly documented
• Coordinate with clinical staff to gather necessary information for billing
• Collaborate with foundation and finance departments for alignment and accuracy in financial reporting
• Manage ambulance and external hospital billing
• Review and approve external invoices for payments and send them to accounts payable
• Monitor outstanding invoices and follow up with client organizations on overdue payments
• Implement and manage a structured follow-up process for timely collections
• Communicate effectively with client organizations to resolve billing disputes or discrepancies
• Develop and maintain strong relationships with client organizations
• Serve as the primary point of contact for all billing inquiries
• Conduct regular check-ins with clients to address billing issues
• Foster positive working relationships with internal departments
• Prepare regular reports on billing and collection activities for management review
• Analyze billing data to identify trends and opportunities for improvement
• Ensure all billing activities comply with hospital policies and relevant regulations
• Maintain accurate and organized records of all billing transactions
• Stay updated on changes in billing regulations and best practices

Benefits

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Schedule

• Monday to Friday
• 8 am to 4:30 pm
• Remote (potential to go into office)