[Hiring] Casualty Reverse Flow Underwriting Team Leader @HDI Global Insurance Company

Role Description

We are seeking a Casualty Reverse Flow Underwriting Team Leader to lead a team of Casualty Reverse Flow Underwriters while maintaining responsibility for a complex portfolio of multinational casualty business. This role combines advanced underwriting expertise, portfolio management, operational leadership, and people management to drive profitable growth, service excellence, and compliance with underwriting standards.

Key Responsibilities

• Underwriting & Portfolio Management
  • Underwrite and manage a complex portfolio of Casualty Reverse Flow business within delegated authority.
  • Evaluate casualty risk exposures and coverage structures to determine acceptability and appropriate underwriting solutions.
  • Review and approve quotes, renewals, endorsements, and referrals requiring advanced technical expertise.
  • Ensure pricing adequacy, profitable growth, and adherence to underwriting guidelines and authority levels.
  • Monitor portfolio performance, accumulation exposures, and risk concentrations within the assigned region.
  • Collaborate with the Reverse Flow Casualty Team in Region 1, as well as Claims, Actuarial, Compliance, Finance, and Reinsurance teams.
• Team Leadership & Talent Development
  • Provide day-to-day leadership, coaching, and technical guidance to underwriting staff.
  • Conduct underwriting file reviews and quality assurance assessments.
  • Support onboarding, training, and professional development initiatives for team members.
  • Promote underwriting discipline and consistent decision-making across the team.
  • Assist management with performance discussions, workload balancing, and succession planning efforts.
  • Serve as a mentor and technical resource for underwriters.
  • Coach team members on leveraging AI technologies to enhance performance while maintaining appropriate professional judgment and oversight.
• Operational & Service Leadership
  • Ensure the timely issuance of policies, endorsements, and contractual documentation.
  • Coordinate service delivery across brokers, insureds, producing offices, and internal stakeholders.
  • Drive process improvement initiatives to enhance operational efficiency and service quality.
  • Monitor workflow management and service standards for the Casualty Reverse Flow team.
  • Resolve escalated service and underwriting issues.
  • Identify opportunities to incorporate AI-enabled solutions into underwriting, reporting, service delivery, and operational processes.
• Broker & Stakeholder Management
  • Develop and maintain strong relationships with brokers and clients.
  • Participate in broker meetings, stewardship discussions, and business development initiatives.
  • Collaborate with global producing offices to support multinational program execution.
  • Represent the Casualty Reverse Flow team in cross-functional and international meetings.
• Governance & Compliance
  • Ensure compliance with underwriting authority, corporate guidelines, regulatory requirements, and audit standards.
  • Maintain accurate documentation and underwriting file quality standards.
  • Support internal audits and underwriting reviews.
  • Assist with implementing underwriting strategies and operational initiatives established by senior leadership.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Minimum of 7 years of commercial casualty underwriting experience; 10+ years preferred.
• Significant experience with multinational and Reverse Flow casualty programs.
• Strong knowledge of casualty risk analysis, casualty policy wording, and coverage design, including filed products and manuscript forms.
• Proven leadership, mentoring, coaching, or team management experience.
• Demonstrated ability to manage complex casualty accounts and portfolios while driving profitable growth.
• Excellent communication, negotiation, relationship management, and stakeholder management skills.
• Strong analytical, organizational, and decision-making abilities.
• Ability to collaborate effectively with brokers, clients, global producing offices, and cross-functional business partners.
• CPCU, ARM, ARe, or a comparable professional designation preferred.

Benefits

• Base salary range for this position is $155,000 – 170,000, plus eligibility for a performance-based annual bonus.
• Competitive benefits package, including:
  • 401(k) with company match
  • Paid Time Off
  • Sick Leave
  • Medical
  • Health Reimbursement Arrangement (HRA)
  • Telemedicine
  • Wellness Program
  • Employee Assistance Program (EAP)
  • Dental
  • Vision
  • Accident & Critical Illness Insurance
  • Flexible Spending Account (FSA)
  • Dependent Care FSA
  • Group and Voluntary Life Insurance
  • Short- and Long-Term Disability
  • Pet Insurance
  • Transit and Parking benefits

Company Description

HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services, combined with our international network of local insurers in more than 150 countries, enables us to provide comprehensive domestic and global insurance solutions for U.S.-based multinational companies.