[Hiring] Cash Posting Specialist @BeBright

Role Description

beBright is seeking a detail-oriented and organized Cash Posting Specialist to support accurate and timely payment posting, reconciliation, and revenue cycle operations.

Key Responsibilities

• Payment Posting:
  • Post insurance payments and adjustments from ERAs, EOBs, EFTs, virtual cards, and paper checks.
  • Review automated payment postings and correct exceptions or inaccurate allocations.
  • Apply payments, contractual adjustments, write-offs, and patient responsibility to the correct accounts and procedure lines.
  • Post assigned patient payments and accurately process reversals, recoupments, and approved refunds.
• Reconciliation:
  • Reconcile posted payments to remittance totals, deposit records, and bank activity.
  • Research and resolve unapplied payments, duplicate postings, missing deposits, and batch variances.
• Insurance Follow-Up:
  • Identify denials, underpayments, and other payer issues requiring additional follow-up.
  • Route unresolved claims issues to the Insurance AR team with clear supporting documentation.
• Documentation and Performance:
  • Maintain complete documentation for payment batches, reconciliations, and unresolved exceptions.
  • Meet established standards for posting timeliness, accuracy, and backlog management.
  • Escalate material discrepancies, system issues, or unusual payment activity to RCM leadership.
• Compliance:
  • Protect patient and financial information in accordance with HIPAA and company policies.

Qualifications

• High school diploma or equivalent; additional education in accounting, business, or healthcare administration is a plus.
• Experience with payment posting, cash application, medical or dental billing, or revenue cycle operations preferred.
• Familiarity with ERAs, EOBs, EFTs, insurance adjustments, and practice management or billing systems preferred.
• Strong attention to detail, numerical accuracy, and ability to investigate and resolve discrepancies.
• Proficiency with Microsoft Office, particularly Excel, and comfort learning new systems.
• Strong organizational, communication, and problem-solving skills with the ability to meet deadlines.
• Ability to handle confidential patient and financial information in accordance with HIPAA and company policies.

Benefits

• Competitive compensation commensurate with experience.
• Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
• Retirement savings plan with employer safe harbor program.
• Paid time off and holidays.