[Hiring] Cash Posting & Credit Balance Manager @Guidehouse

Role Description

The Cash and Credit Manager oversees cash application and credit balance operations, including the supervision of Cash Application Specialists and Credit Balance Specialists. This position is responsible for the accurate and timely posting of accounts receivable payments and adjustments, reconciliation of accounts and daily deposits, resolution of credit balances and unidentified payments, and processing of internal and external refund requests. The manager oversees cash and adjustment posting systems, processes, and workloads; prepares payment summary information for Accounting and Business Office Management; and ensures timely responses to patient, client, and internal inquiries. The role requires comprehensive knowledge of payment processing, the ability to independently execute responsibilities, and adherence to established audit procedures, segregation of duties, and governmental regulations. Performs other related duties as assigned.

Qualifications

• Requires a Bachelor's Degree and a minimum of 7 years' relevant experience, or an Associate's Degree and a minimum of 9 years' relevant experience.
• Previous experience within a healthcare provider, payor, insurance, professional business, or an outsourcing company.
• Of the seven years of relevant experience required, a minimum of two years must include people management experience.

Requirements

• 3+ years cash/credit/adjustment experience with a healthcare provider or an outsourcing company.
• Multiple systems experience.
• Knowledge and utilization of desktop applications to include Word and Excel.
• Ability to initiate and follow through on projects and work independently.
• Strong written and verbal communication skills.
• PC skills in a Windows environment.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program